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  1. Opsgenie
  2. OPSGENIE-53

As a user I would like to be able to automatically elevate the priority of an alert when a certain deduplication count is reached

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      User Problem

      In some configurations, the number of received duplicated alerts corresponds to the severity of the root issue - it would be nice to be able to increase the alert's priority based on the number of duplicate alerts.

      Current Workarounds

      One option would be to use an external service to query our Alert API for open alerts with a count of X, and then automate increasing the priority with our Update Alert Priority endpoint.

            [OPSGENIE-53] As a user I would like to be able to automatically elevate the priority of an alert when a certain deduplication count is reached

            SET Analytics Bot made changes -
            Support reference count New: 30
            Alejandro Scuncia (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 939014 ]
            Deeksha made changes -
            Assignee New: Deeksha [ 5c2ef97b0ebd ]
            Samir made changes -
            Link New: This issue is duplicated by OPSGENIE-471 [ OPSGENIE-471 ]
            Samir made changes -
            Component/s New: Policies - Alert Policy [ 67211 ]
            Justin Sitarz created issue -

              5c2ef97b0ebd Deeksha
              jsitarz@atlassian.com Justin Sitarz
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              25 Vote for this issue
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                Created:
                Updated: