User Problem

Customer would like for HTML markups to show as clickable links in the Teams message. 

They would also like images to display in the message as an image rather than a link to the src.

It would also be preferable to be able to size the messages that go from Opsgenie to teams to be wider and so easier to read. 

They would also like <br> to move to a new line

Suggested Solutions

Implementing solution as per MS documentation on Adaptive cards: https://docs.microsoft.com/en-us/microsoftteams/platform/task-modules-and-cards/cards/cards-reference#adaptive-card 

Current Workarounds

N/A