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  1. Opsgenie
  2. OPSGENIE-312

Post alert updates to slack threads

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      Issue:

      Customers want the option for cleaner more organized slack messaging that takes up less space in a channel

      Suggested Solution: 

      When updates (ack, close, notes added etc) to existing alerts come in, add the ability for the user to configure the integration to post the updates to a thread, rather than a separate message in the channel. so there would be 3 options:

      1. Post alert updates to channel
      2. Post alert updates to channel and to a thread of the original alert message
      3. Post to both the channel and the thread

      Current functionality:

      All updates of alerts are posted as separate messages

      Workarounds:

      N/A

          Form Name

            [OPSGENIE-312] Post alert updates to slack threads

            SET Analytics Bot made changes -
            Support reference count New: 4
            Himanshi Gaba made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 999495 ]
            Himanshi Gaba made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 967188 ]

            Dominik Trusiński added a comment -

            Good afternoon ac923919ac6b,

            Could you please respond to the previous questions? Seems like there's quite a demand for this feature.

            Thanks! 

            Dominik Trusiński added a comment - Good afternoon ac923919ac6b , Could you please respond to the previous questions? Seems like there's quite a demand for this feature. Thanks! 

            Gabriel Nunes added a comment -

            Hello, any updates on this ticket?

            cc: ac923919ac6b 

            Gabriel Nunes added a comment - Hello, any updates on this ticket? cc:  ac923919ac6b  
            Himanshi Gaba made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 950120 ]
            Joel Wheeler made changes -
            Link New: This issue relates to JSDCLOUD-14947 [ JSDCLOUD-14947 ]
            Joel Wheeler made changes -
            Link New: This issue was cloned as OPSGENIE-2328 [ OPSGENIE-2328 ]
            Abhay Sarraf made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 924356 ]

            evl added a comment -

            Folks, any updates on this ticket? Looks like 2y+ have passed since the ticket was created.
            cc: ac923919ac6b 

            evl added a comment - Folks, any updates on this ticket? Looks like 2y+ have passed since the ticket was created. cc: ac923919ac6b  

              ac923919ac6b Himanshi Gaba
              a3e616cd17e8 John M
              Votes:
              64 Vote for this issue
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              35 Start watching this issue

                Created:
                Updated: