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  1. Opsgenie
  2. OPSGENIE-312

Post alert updates to slack threads

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      Issue:

      Customers want the option for cleaner more organized slack messaging that takes up less space in a channel

      Suggested Solution: 

      When updates (ack, close, notes added etc) to existing alerts come in, add the ability for the user to configure the integration to post the updates to a thread, rather than a separate message in the channel. so there would be 3 options:

      1. Post alert updates to channel
      2. Post alert updates to channel and to a thread of the original alert message
      3. Post to both the channel and the thread

      Current functionality:

      All updates of alerts are posted as separate messages

      Workarounds:

      N/A

            [OPSGENIE-312] Post alert updates to slack threads

            Dominik Trusiński added a comment -

            Good afternoon ac923919ac6b,

            Could you please respond to the previous questions? Seems like there's quite a demand for this feature.

            Thanks! 

            Dominik Trusiński added a comment - Good afternoon ac923919ac6b , Could you please respond to the previous questions? Seems like there's quite a demand for this feature. Thanks! 

            Gabriel Nunes added a comment -

            Hello, any updates on this ticket?

            cc: ac923919ac6b 

            Gabriel Nunes added a comment - Hello, any updates on this ticket? cc:  ac923919ac6b  

            evl added a comment -

            Folks, any updates on this ticket? Looks like 2y+ have passed since the ticket was created.
            cc: ac923919ac6b 

            evl added a comment - Folks, any updates on this ticket? Looks like 2y+ have passed since the ticket was created. cc: ac923919ac6b  

            tiffany.panegalli added a comment -

            I would love to use this feature!  

            tiffany.panegalli added a comment - I would love to use this feature!  

            Bartosz Bednarowicz added a comment -

            Yep, we need this!

            Bartosz Bednarowicz added a comment - Yep, we need this!

            evl added a comment -

            Is this by any chance being planned or in any active roadmap? It would simplify our workload a lot.

            evl added a comment - Is this by any chance being planned or in any active roadmap? It would simplify our workload a lot.

              ac923919ac6b Himanshi Gaba
              a3e616cd17e8 John M
              Votes:
              64 Vote for this issue
              Watchers:
              35 Start watching this issue

                Created:
                Updated: