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Type:
Bug
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Resolution: Fixed
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Priority:
Medium
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Component/s: Incidents - Slack
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None
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2
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Severity 3 - Minor
Issue Summary
The OpsGenie for Incident Management app in Slack is not displaying the incident summary in the Slack channel. This includes Teams, Priority, Status and Services impacted.
Steps to Reproduce
- Connect a Slack Workspace with Opsgenie for Incident Management App
- Create an incident in Opsgenie and from the Communications section Create a Slack Channel
Expected Results
The Opsgenie app shows the incident details and buttons to action the incident from within Slack.

Actual Results
The Slack channel gets created, but the Opsgenie App doesn't show any details about the just-created incident.

Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available