Issue Summary

When a customer navigates to their Opsgenie instance <name>.app.opsgenie.com and chooses "Only Necessary" cookies it subsequently blocks the chat bubble in the bottom right. 

Steps to Reproduce

1. Navigate to a standalone Opsgenie instance (note: it must be standalone as JSM subordinated instances aren't offered chat support) 
2. Notice the chat bubble in the bottom-right
3. When the cookie preferences bar shows at the top of the page, choose "Only necessary"
4. Refresh the page and notice the chat bubble is now missing 

Expected Results

For the chat bubble to remain - ie be considered "necessary" 

Actual Results

Chat bubble disappears 

Solution

The "Only necessary" cookies do not include any "Functional" cookies. In this case, the extension used to service Chat qualifies as a "Functional" cookie. 

To ensure the chat bubble remains visible, when the preference bar appears about cookies, click on "Preferences" and ensure "Functional" cookies are selected: 

If you have already selected "Only necessary", please delete your cookies, then navigate to the page again to be re-prompted about your cookie preference.