SMS notifications to China failing intermittently

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    • 9
    • Severity 3 - Minor

      Issue Summary

      SMS notification sent to China are failing intermittently which is due to new regulatory requirements in China. The content of the message must be registered or have signature included in the message. 

      Steps to Reproduce

      Users with Chinese phone numbers are not receiving SMS notifications.

      Expected Results

      SMS notifications to China should be delivered.

      Actual Results

      SMS notifications from Opsgenie are not being delivered.

      Workaround

      Enable other notification methods such a email, voice.

        1. image-2023-11-14-16-13-15-782.png
          315 kB
          Muhammed Demirbaş

            Assignee:
            Deeksha
            Reporter:
            Sean Suwal
            Votes:
            15 Vote for this issue
            Watchers:
            23 Start watching this issue

              Created:
              Updated:
              Resolved: