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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: User - Notifications - SMS
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None
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9
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Severity 3 - Minor
Issue Summary
SMS notification sent to China are failing intermittently which is due to new regulatory requirements in China. The content of the message must be registered or have signature included in the message.
Steps to Reproduce
Users with Chinese phone numbers are not receiving SMS notifications.
Expected Results
SMS notifications to China should be delivered.
Actual Results
SMS notifications from Opsgenie are not being delivered.
Workaround
Enable other notification methods such a email, voice.