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Bug
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Resolution: Not a bug
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Low
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1
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Severity 3 - Minor
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Issue Summary
Alert description is coming in Chinese characters when using email integration with OpsGenie.
Steps to Reproduce
- Configure email integration with OpsGenie following: Integrate your email with OpsGenie.
- Trigger the incoming email so that it uses any encoding other than UTF-16 or sending charset with any format other than UTF-16.
Expected Results
Email body will be processed successfully and added to the alert's description.
Actual Results
Email body will be shown as Chinese characters in the alert's description field:
Workaround
- Encode incoming emails with UTF-16. Or,
- Send charset in UTF-16LE format.
