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Type:
Bug
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Resolution: Tracked Elsewhere
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Priority:
Low
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None
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Affects Version/s: CCMA - 3.4.6
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Component/s: Confluence - Migration Assistant
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None
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4
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Severity 3 - Minor
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1
Issue Summary
When there's an attachment added to a comment, the preview isn't working after migrated to Cloud.
Steps to Reproduce
- Create a page and add Attachment A on the page
- Add comments on the page:
- Migrate the space to Cloud
Expected Results
Attachment A & Attachment B are working after the migration.
Actual Results
- Attachment A is working on the comment, but Attachment B isn't working on the comment

- Validated Attachment B is working when we view it via ... > Attachments > Files
Workaround
The attachment preview is working after viewing it from attachment list.
- Go to ... > Attachments > Files
- Click on the problematic attachment to view it
- Go back to the page and refresh
- duplicates
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CONFCLOUD-75803 'Preview unavailable' for attachments uploaded to comments on Confluence pages migrated from a different site
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- Closed
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