CCMA - Attachments in a comment are not working after the migration

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    • Type: Bug
    • Resolution: Tracked Elsewhere
    • Priority: Low
    • None
    • Affects Version/s: CCMA - 3.4.6
    • None
    • 4
    • Severity 3 - Minor
    • 1

      Issue Summary

      When there's an attachment added to a comment, the preview isn't working after migrated to Cloud.

      Steps to Reproduce

      1. Create a page and add Attachment A on the page
      2. Add comments on the page:
        • Comment 1: insert back Attachment A
        • Comment 2: add a new Attachment B to the comment
      3. Migrate the space to Cloud

      Expected Results

      Attachment A & Attachment B are working after the migration.

      Actual Results

      • Attachment A is working on the comment, but Attachment B isn't working on the comment
      • Validated Attachment B is working when we view it via ... > Attachments > Files

      Workaround

      The attachment preview is working after viewing it from attachment list.

      1. Go to ... > Attachments > Files
      2. Click on the problematic attachment to view it
      3. Go back to the page and refresh

        1. attachments_on_Cloud.png
          attachments_on_Cloud.png
          121 kB
        2. attachments_on_DC.png
          attachments_on_DC.png
          239 kB

            Assignee:
            Sarthak Goel
            Reporter:
            Ting
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              Created:
              Updated:
              Resolved: