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  1. Migration Platform
  2. MIG-1105

After site import, the cloud incoming mail server is overwritten

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    • 41
    • Severity 3 - Minor

      Issue Summary

      After a Jira site import, users report that any cloud incoming mail server configured is overwritten by the one imported from the backup.

      Steps to Reproduce

      1. Setup an incoming mail server in Jira Cloud
      2. Setup an incoming mail server in Jira Server and ensure it is different from the one setup in Step 1
      3. Take an export from Jira Server and perform a Site Import

      Expected Results

      The incoming mail server configured in Jira Cloud is not overwritten by the one from the imported backup.

      Actual Results

      The incoming mail server configured is Jira Cloud is either replaced by the one from the imported backup or just missing.

      Workaround

      Please contact Atlassian Support in order to have the Default Cloud Mail Server restored in your site.

              c0733332e5b9 Hemant Bhoyar (Inactive)
              kplaha Kanwar
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                Created:
                Updated:
                Resolved: