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  1. Jira Work Management Cloud
  2. JWMCLOUD-564

Not wanted translation from QA to GQ in portuguese Jira users.

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    • 8
    • Severity 3 - Minor

      Atlassian Update - 3rd November 2023

      Hi everyone,

      Thank you for your ongoing patience with this bug.

      Translations in JWM have been inconsistent and sometimes unpredictable for users across the world. In an effort to improve this, we've extended auto-translations to include status so that the entire UI is localised to the selected language. These changes are intended to enhance the user experience, so we won't be reverting them.

      Apologies for not making you aware of this change before we rolled it out - we should have let you know well in advance. We'll be publishing a community article in the coming weeks explaining the change and offering recommendations on how to navigate it.

      In the meantime, please reach out to support to understand how these changes affect you and your team.

      The Atlassian Cloud team

      Issue Summary

      Portuguese language Jira users are facing problems when using status with the QA name, Jira is now auto-translating to GQ(not wanted feature). In Portuguese is called QA too and they do not translate this.

       

      Examples are in the attachments.

      Steps to Reproduce

      1. Changer your Language to Portuguese;
      2. Create and Status called QA in your workflow;
      3. Go to status change in the issue and you will find the status now called GQ instead of QA.

      Expected Results

      Even if GQ is the translation to QA(Quality Assurance means Garantia da Qualidade in Portuguese) this translation is not used and it was not happening before, probably just needs a rollback on it since is a not request/needed feature.

      Actual Results

       

      Workaround

      To address this issue, manually overwrite the name and description for each status in each required language using the translation manager. 

        1. ENGINEER REPLICATE 1.png
          67 kB
          Ivan Jose
        2. ENGINEER REPLICATE 2.png
          127 kB
          Ivan Jose
        3. EXAMPLE 1.1.png
          24 kB
          Ivan Jose
        4. EXAMPLE 1.2.png
          6 kB
          Ivan Jose
        5. EXAMPLE 2.1.png
          171 kB
          Ivan Jose
        6. EXAMPLE 2.2.png
          24 kB
          Ivan Jose
        7. image-2023-10-04-16-57-00-635.png
          107 kB
          Luis Alcazar

              jseam@atlassian.com Jason S
              c79e6a70f93d Ivan Jose (Inactive)
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                Created:
                Updated:
                Resolved: