Uploaded image for project: 'Jira Software Data Center'
  1. Jira Software Data Center
  2. JSWSERVER-25936

Provide a Jira REST API Endpoint to disable UPM connectivity

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • REST API
    • None
    • 2
    • 9
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      • We have a BUG ticket opened as the JVM argument -Dupm.pac.disable=true  is not working to disable the UPM connectivity as per BUG ticket https://jira.atlassian.com/browse/JSWSERVER-19792
      • In the scenario when a Customer uses Proxy, and the server does not have outgoing traffic opened, and accidently enable / checks the Connect to the Atlassian Marketplace option in the Manage Apps > Settings, this page will not be accessible and the Customer will receive a HTTP 504 timeout from the proxy. As the server does not have connectivity to outside world ( outgoing traffic blocked ), the Proxy is not able to complete the request and times out.
      • The only currently way in this scenario to resolve this is bypassing the proxy so it can be disabled back from Jira UI. Bypassing the proxy is not alwasy a feasible solution for the Customers, as it may require down-time, if there is no other HTTP connector configured.

      This Feature Request suggest to implement a Jira REST API Endpoint to disable UPM connectivity, so the Manage Apps page can be accessed via Proxy afterwards, when this incident in this scenario occurs.

            [JSWSERVER-25936] Provide a Jira REST API Endpoint to disable UPM connectivity

            SET Analytics Bot made changes -
            Support reference count New: 9
            SET Analytics Bot made changes -
            UIS Original: 1 New: 2
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 0 New: 2
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS New: 1
            Leonardo Souto made changes -
            Description Original: * We have a BUG ticket opened as the JVM argument *{{-Dupm.pac.disable=true}}*  is not working to *disable* the UPM connectivity as per BUG ticket https://jira.atlassian.com/browse/JSWSERVER-19792
             * In the scenario when a Customer uses Proxy, and the server does not have outgoing traffic opened, and accidently *enable* / *checks* the _*Connect to the Atlassian Marketplace*_ option in the *Manage Apps* > {*}Settings{*}, this page will not be accessible and the Customer will receive a HTTP 504 timeout from the proxy. As the server does not have connectivity to outside world ( outgoing traffic blocked ), the Proxy is not able to complete the request and times out.
             * The only currently way in this scenario to resolve this is *bypassing* *the proxy* so it can be disabled back from Jira UI. Bypassing the proxy is not alwasy a feasible solution for the Customers, as it may require down-time, if there is no other HTTP connector configured.

            This Feature Request suggest to implement a Jira REST API Endpoint to disable UPM connectivity, so the *Manage Apps* page can be accessed via Proxy afterwards, when this incident occurs.             		New: * We have a BUG ticket opened as the JVM argument *{{-Dupm.pac.disable=true}}*  is not working to *disable* the UPM connectivity as per BUG ticket https://jira.atlassian.com/browse/JSWSERVER-19792
             * In the scenario when a Customer uses Proxy, and the server does not have outgoing traffic opened, and accidently *enable* / *checks* the _*Connect to the Atlassian Marketplace*_ option in the *Manage Apps* > {*}Settings{*}, this page will not be accessible and the Customer will receive a HTTP 504 timeout from the proxy. As the server does not have connectivity to outside world ( outgoing traffic blocked ), the Proxy is not able to complete the request and times out.
             * The only currently way in this scenario to resolve this is *bypassing* *the proxy* so it can be disabled back from Jira UI. Bypassing the proxy is not alwasy a feasible solution for the Customers, as it may require down-time, if there is no other HTTP connector configured.

            This Feature Request suggest to implement a Jira REST API Endpoint to disable UPM connectivity, so the *Manage Apps* page can be accessed via Proxy afterwards, when this incident in this scenario occurs.
            Leonardo Souto made changes -
            Description Original: * We have a BUG ticket opened as the JVM argument *{{-Dupm.pac.disable=true}}*  is not working to *disable* the UPM connectivity as per BUG ticket https://jira.atlassian.com/browse/JSWSERVER-19792
             * In case the Customer uses Proxy and checks the _*Connect to the Atlassian Marketplace*_ option in the *Manage Apps* > {*}Settings{*}, this page will not be accessible and the Customer will receive a HTTP 504 timeout from the proxy.
             * The only currently way to resolve this is *bypassing* *the proxy* so it can be disabled from Jira UI. Bypassing the proxy is not alwasy a feasible solution for the Customers, as it may require down-time, if there is no other HTTP connector configured.

            This Feature Request suggest to implement a Jira REST API Endpoint to disable UPM connectivity, so the *Manage Apps* page can be accessed via Proxy afterwards, when this incident occurs.             		New: * We have a BUG ticket opened as the JVM argument *{{-Dupm.pac.disable=true}}*  is not working to *disable* the UPM connectivity as per BUG ticket https://jira.atlassian.com/browse/JSWSERVER-19792
             * In the scenario when a Customer uses Proxy, and the server does not have outgoing traffic opened, and accidently *enable* / *checks* the _*Connect to the Atlassian Marketplace*_ option in the *Manage Apps* > {*}Settings{*}, this page will not be accessible and the Customer will receive a HTTP 504 timeout from the proxy. As the server does not have connectivity to outside world ( outgoing traffic blocked ), the Proxy is not able to complete the request and times out.
             * The only currently way in this scenario to resolve this is *bypassing* *the proxy* so it can be disabled back from Jira UI. Bypassing the proxy is not alwasy a feasible solution for the Customers, as it may require down-time, if there is no other HTTP connector configured.

            This Feature Request suggest to implement a Jira REST API Endpoint to disable UPM connectivity, so the *Manage Apps* page can be accessed via Proxy afterwards, when this incident occurs.

              Unassigned Unassigned
              c3678a055509 Leonardo Souto
              Votes:
              2 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated: