Uploaded image for project: 'Jira Software Data Center'
  1. Jira Software Data Center
  2. JSWSERVER-25485

Not all issue types shown when creating issues from kanban or scrum backlog

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low (View bug fix roadmap)
    • None
    • 8.20.1, 9.4.21
    • Backlog
    • None

      Issue Summary

      When creating issues from SCRUM or KANBAN backlog, Not all issue types showing in issue type popup.

      This is reproducible on Data Center: (yes)

      Steps to Reproduce

      1. Create a kanban project
      2. Add some issue types (Type AA, Type BB,Type CC, Type DD, Type EE, Type FF, Type GG, Type HH, Type JJ)
      3. Add above types into the issue type scheme of the kanban project
      4. Move to backlog of kanban project
      5. Click + Create issue
      6. Click Issue type icon, and popup issue types

      Expected Results

      All issue types in the scheme

      Actual Results

      Not showing all issue types (Seems only 8 issue types from bottom, and others are cut off)

      For a Scrum board the same can be noticed:

      A quick video reproducing the behavior on a Scrum board:

      scrumboard-JSWSERVER-25485.mov

      Workaround

      Create issues from other place.

      While not a workaround to show all the possible issue types, you may Edit the Issue Type Scheme for your project (reference link: Working with issue type schemes) and leave the issue types you use more at the very bottom so they show even if the list is limited.

        1. image-2024-07-01-17-33-53-310.png
          31 kB
          Filipi Lima
        2. kanban_backlog.png
          130 kB
          Rick Li
        3. Scrum_backlog.png
          98 kB
          Rick Li
        4. scrumboard-JSWSERVER-25485.mov
          4.14 MB
          Filipi Lima

          Form Name

            [JSWSERVER-25485] Not all issue types shown when creating issues from kanban or scrum backlog

            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 2
            Julien Rey made changes -
            Link New: This issue is related to JSWSERVER-21284 [ JSWSERVER-21284 ]
            Julien Rey made changes -
            Description Original: h3. Issue Summary

            When creating issues from kanban backlog, Not all issue types showing in issue type popup.

            This is reproducible on Data Center: (yes)
            h3. Steps to Reproduce
             # Create a kanban project
             # Add some issue types (Type AA, Type BB,Type CC, Type DD, Type EE, Type FF, Type GG, Type HH, Type JJ)
             # Add above types into the issue type scheme of the kanban project
             # Move to backlog of kanban project
             # Click + Create issue
             # Click Issue type icon, and popup issue types

            h3. Expected Results

            All issue types in the scheme
            h3. Actual Results

            Not showing all issue types (Seems only 8 issue types from bottom, and others are cut off)
            !kanban_backlog.png|thumbnail!

            For a Scrum board the same can be noticed:

            !image-2024-07-01-17-33-53-310.png!

            A quick video reproducing the behavior on a Scrum board:

            [^scrumboard-JSWSERVER-25485.mov]
            h3. Workaround

            Create issues from other place.

            While not a workaround to show all the possible issue types, you may Edit the Issue Type Scheme for your project (reference link: [Working with issue type schemes|https://confluence.atlassian.com/jirasoftwareserver/working-with-issue-type-schemes-1167696432.html]) and leave the issue types you use more at the very bottom so they show even if the list is limited.
            New: h3. Issue Summary

            When creating issues from SCRUM or KANBAN backlog, Not all issue types showing in issue type popup.

            This is reproducible on Data Center: (yes)
            h3. Steps to Reproduce
             # Create a kanban project
             # Add some issue types (Type AA, Type BB,Type CC, Type DD, Type EE, Type FF, Type GG, Type HH, Type JJ)
             # Add above types into the issue type scheme of the kanban project
             # Move to backlog of kanban project
             # Click + Create issue
             # Click Issue type icon, and popup issue types

            h3. Expected Results

            All issue types in the scheme
            h3. Actual Results

            Not showing all issue types (Seems only 8 issue types from bottom, and others are cut off)
            !kanban_backlog.png|thumbnail!

            For a Scrum board the same can be noticed:

            !image-2024-07-01-17-33-53-310.png!

            A quick video reproducing the behavior on a Scrum board:

            [^scrumboard-JSWSERVER-25485.mov]
            h3. Workaround

            Create issues from other place.

            While not a workaround to show all the possible issue types, you may Edit the Issue Type Scheme for your project (reference link: [Working with issue type schemes|https://confluence.atlassian.com/jirasoftwareserver/working-with-issue-type-schemes-1167696432.html]) and leave the issue types you use more at the very bottom so they show even if the list is limited.
            Filipi Lima made changes -
            Description Original: h3. Issue Summary

            When creating issues from kanban backlog, Not all issue types showing in issue type popup.
            It does not happen to Scrum backlog, so it should be a bug for kanban.

            This is reproducible on Data Center: (yes)
            h3. Steps to Reproduce
             # Create a kanban project
             # Add some issue types (Type AA, Type BB,Type CC, Type DD, Type EE, Type FF, Type GG, Type HH, Type JJ)
             # Add above types into the issue type scheme of the kanban project
             # Move to backlog of kanban project
             # Click + Create issue
             # Click Issue type icon, and popup issue types

            h3. Expected Results

            All issue types in the scheme
            h3. Actual Results

            Not showing all issue types (Seems only 8 issue types from bottom, and others are cut off)
            !kanban_backlog.png|thumbnail!

            For a Scrum board the same can be noticed:

            !image-2024-07-01-17-33-53-310.png!

            A quick video reproducing the behavior on a Scrum board:

            [^scrumboard-JSWSERVER-25485.mov]
            h3. Workaround

            Create issues from other place.

            While not a workaround to show all the possible issue types, you may Edit the Issue Type Scheme for your project (reference link: [Working with issue type schemes|https://confluence.atlassian.com/jirasoftwareserver/working-with-issue-type-schemes-1167696432.html]) and leave the issue types you use more at the very bottom so they show even if the list is limited.
            New: h3. Issue Summary

            When creating issues from kanban backlog, Not all issue types showing in issue type popup.

            This is reproducible on Data Center: (yes)
            h3. Steps to Reproduce
             # Create a kanban project
             # Add some issue types (Type AA, Type BB,Type CC, Type DD, Type EE, Type FF, Type GG, Type HH, Type JJ)
             # Add above types into the issue type scheme of the kanban project
             # Move to backlog of kanban project
             # Click + Create issue
             # Click Issue type icon, and popup issue types

            h3. Expected Results

            All issue types in the scheme
            h3. Actual Results

            Not showing all issue types (Seems only 8 issue types from bottom, and others are cut off)
            !kanban_backlog.png|thumbnail!

            For a Scrum board the same can be noticed:

            !image-2024-07-01-17-33-53-310.png!

            A quick video reproducing the behavior on a Scrum board:

            [^scrumboard-JSWSERVER-25485.mov]
            h3. Workaround

            Create issues from other place.

            While not a workaround to show all the possible issue types, you may Edit the Issue Type Scheme for your project (reference link: [Working with issue type schemes|https://confluence.atlassian.com/jirasoftwareserver/working-with-issue-type-schemes-1167696432.html]) and leave the issue types you use more at the very bottom so they show even if the list is limited.
            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 4
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            SET Analytics Bot made changes -
            UIS New: 1
            Filipi Lima made changes -
            Description Original: h3. Issue Summary

            When creating issues from kanban backlog, Not all issue types showing in issue type popup.
            It does not happen to Scrum backlog, so it should be a bug for kanban.

            This is reproducible on Data Center: (yes)
            h3. Steps to Reproduce
             # Create a kanban project
             # Add some issue types (Type AA, Type BB,Type CC, Type DD, Type EE, Type FF, Type GG, Type HH, Type JJ)
             # Add above types into the issue type scheme of the kanban project
             # Move to backlog of kanban project
             # Click + Create issue
             # Click Issue type icon, and popup issue types

            h3. Expected Results

            All issue types in the scheme
            h3. Actual Results

            Not showing all issue types (Seems only 8 issue types from bottom, and others are cut off)
            !kanban_backlog.png|thumbnail!

            For a Scrum board the same can be noticed:

            !image-2024-07-01-17-33-53-310.png!

            A quick video reproducing the behavior on a Scrum board:

             
            h3. Workaround

            Create issues from other place.

            While not a workaround to show all the possible issue types, you may Edit the Issue Type Scheme for your project (reference link: [Working with issue type schemes|https://confluence.atlassian.com/jirasoftwareserver/working-with-issue-type-schemes-1167696432.html]) and leave the issue types you use more at the very bottom so they show even if the list is limited.
            New: h3. Issue Summary

            When creating issues from kanban backlog, Not all issue types showing in issue type popup.
            It does not happen to Scrum backlog, so it should be a bug for kanban.

            This is reproducible on Data Center: (yes)
            h3. Steps to Reproduce
             # Create a kanban project
             # Add some issue types (Type AA, Type BB,Type CC, Type DD, Type EE, Type FF, Type GG, Type HH, Type JJ)
             # Add above types into the issue type scheme of the kanban project
             # Move to backlog of kanban project
             # Click + Create issue
             # Click Issue type icon, and popup issue types

            h3. Expected Results

            All issue types in the scheme
            h3. Actual Results

            Not showing all issue types (Seems only 8 issue types from bottom, and others are cut off)
            !kanban_backlog.png|thumbnail!

            For a Scrum board the same can be noticed:

            !image-2024-07-01-17-33-53-310.png!

            A quick video reproducing the behavior on a Scrum board:

            [^scrumboard-JSWSERVER-25485.mov]
            h3. Workaround

            Create issues from other place.

            While not a workaround to show all the possible issue types, you may Edit the Issue Type Scheme for your project (reference link: [Working with issue type schemes|https://confluence.atlassian.com/jirasoftwareserver/working-with-issue-type-schemes-1167696432.html]) and leave the issue types you use more at the very bottom so they show even if the list is limited.

              Unassigned Unassigned
              rli@atlassian.com Rick Li
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated: