Uploaded image for project: 'Jira Software Data Center'
  1. Jira Software Data Center
  2. JSWSERVER-25485

Not all issue types shown when creating issues from kanban or scrum backlog

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low (View bug fix roadmap)
    • None
    • 8.20.1, 9.4.21
    • Backlog
    • None

      Issue Summary

      When creating issues from SCRUM or KANBAN backlog, Not all issue types showing in issue type popup.

      This is reproducible on Data Center: (yes)

      Steps to Reproduce

      1. Create a kanban project
      2. Add some issue types (Type AA, Type BB,Type CC, Type DD, Type EE, Type FF, Type GG, Type HH, Type JJ)
      3. Add above types into the issue type scheme of the kanban project
      4. Move to backlog of kanban project
      5. Click + Create issue
      6. Click Issue type icon, and popup issue types

      Expected Results

      All issue types in the scheme

      Actual Results

      Not showing all issue types (Seems only 8 issue types from bottom, and others are cut off)

      For a Scrum board the same can be noticed:

      A quick video reproducing the behavior on a Scrum board:

      scrumboard-JSWSERVER-25485.mov

      Workaround

      Create issues from other place.

      While not a workaround to show all the possible issue types, you may Edit the Issue Type Scheme for your project (reference link: Working with issue type schemes) and leave the issue types you use more at the very bottom so they show even if the list is limited.

        1. image-2024-07-01-17-33-53-310.png
          image-2024-07-01-17-33-53-310.png
          31 kB
        2. kanban_backlog.png
          kanban_backlog.png
          130 kB
        3. Scrum_backlog.png
          Scrum_backlog.png
          98 kB
        4. scrumboard-JSWSERVER-25485.mov
          4.14 MB

          Form Name

            [JSWSERVER-25485] Not all issue types shown when creating issues from kanban or scrum backlog

            There are no comments yet on this issue.

              Unassigned Unassigned
              rli@atlassian.com Rick Li
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated: