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  1. Jira Software Data Center
  2. JSWSERVER-21284

Issue type list is partially hidden when creating issue inline from a Sprint on a Scrum board

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low (View bug fix roadmap)
    • None
    • 8.12.0, 8.13.0, 8.14.0, 8.15.0, 8.16.0, 8.17.0, 8.18.0, 8.19.0, 8.20.0, 8.21.0, 8.22.0, 9.4.2
    • Scrum Board
    • None

      Issue Summary

      Jira Software users can create issues inline in a Sprint while working on a Scrum Board.
      If this is a Sprint located on the top of the Scrum Board, and depending on the number of issues assigned to the Sprint, the issue type selection list within the create issue inline feature may not show all the available issue types.

      Steps to Reproduce

      1. Install a vanilla Jira Software instance.
        • This was validated on many versions and initially noticed on 8.12.0.
      2. Create a sample Scrum project.
      3. Go to Project Settings and go to the project's Issue Type Scheme.
      4. Click on Actions > Edit issue types.
      5. Add 3 new issue types to the scheme and save it.
      6. Go to the project's Backlog Board.
      7. Create a new Sprint.
      8. In this new Sprint, create a new issue assigned to it.
      9. Click on the + Create issue button associated to the new Sprint.
      10. Click on the Issue Type to select a different one.

      Expected Results

      The full issue type list is presented to the user.

      Actual Results

      The issue type list opens, but partially hidden by other elements of the page.
      The user is unable to select issue types on the top of the list.


      The screencast below shows the full steps to recreate the problem.
      scrum-board-create-issue-type.mov

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

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        3. scrum-board-create-issue-type.mov
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          Form Name

            [JSWSERVER-21284] Issue type list is partially hidden when creating issue inline from a Sprint on a Scrum board

            Julien Rey made changes -
            Link New: This issue relates to JSWSERVER-25485 [ JSWSERVER-25485 ]
            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 4
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            Violeta Fulger made changes -
            Affects Version/s New: 9.4.2 [ 104391 ]
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            Marcin Sasinowski made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Bugfix Automation Bot made changes -
            Support reference count New: 1
            Bugfix Automation Bot made changes -
            Introduced in Version New: 8.12
            Thiago Masutti made changes -
            Description Original: h3. Issue Summary
            Jira Software users can create issues inline in a Sprint while working on a Scrum Board.
            If this is a Sprint located on the top of the Scrum Board, and depending on the number of issues assigned to the Sprint, the issue type selection list within the _create issue inline_ feature may not show all the available issue types.

            h3. Steps to Reproduce
             # Install a vanilla Jira Software instance.
              #* This was validated on many versions and initially noticed on *8.12.0*.
             # Create a sample Scrum project.
             # Go to *Project Settings* and go to the project's _Issue Type Scheme_.
             # Click on *Actions* > *Edit issue types*.
             # Add 3 new issue types to the _scheme_ and save it.
             # Go to the project's Backlog Board.
             # Create a new Sprint.
             # In this new Sprint, create a new issue assigned to it.
             # Click on the *+ Create issue* button associated to the new Sprint.
             # Click on the _Issue Type_ to select a different one.

            h3. Expected Results
            The full issue type list is presented to the user.
             !screenshot-1.png|thumbnail!

            h3. Actual Results
            The issue type list opens, but partially hidden by other elements of the page.
            The user is unable to select issue types on the top of the list.
             !screenshot-2.png|thumbnail!


            The screencast below shows the full steps to recreate the problem.


            h3. Workaround
            _Currently there is no known workaround for this behavior. A workaround will be added here when available._
            New: h3. Issue Summary
            Jira Software users can create issues inline in a Sprint while working on a Scrum Board.
            If this is a Sprint located on the top of the Scrum Board, and depending on the number of issues assigned to the Sprint, the issue type selection list within the _create issue inline_ feature may not show all the available issue types.

            h3. Steps to Reproduce
             # Install a vanilla Jira Software instance.
              #* This was validated on many versions and initially noticed on *8.12.0*.
             # Create a sample Scrum project.
             # Go to *Project Settings* and go to the project's _Issue Type Scheme_.
             # Click on *Actions* > *Edit issue types*.
             # Add 3 new issue types to the _scheme_ and save it.
             # Go to the project's Backlog Board.
             # Create a new Sprint.
             # In this new Sprint, create a new issue assigned to it.
             # Click on the *+ Create issue* button associated to the new Sprint.
             # Click on the _Issue Type_ to select a different one.

            h3. Expected Results
            The full issue type list is presented to the user.
             !screenshot-1.png|thumbnail!

            h3. Actual Results
            The issue type list opens, but partially hidden by other elements of the page.
            The user is unable to select issue types on the top of the list.
             !screenshot-2.png|thumbnail!
            \\
            \\
            The screencast below shows the full steps to recreate the problem.
             [^scrum-board-create-issue-type.mov]

            h3. Workaround
            _Currently there is no known workaround for this behavior. A workaround will be added here when available._
            Thiago Masutti made changes -
            Attachment New: scrum-board-create-issue-type.mov [ 418154 ]

              Unassigned Unassigned
              tmasutti Thiago Masutti
              Affected customers:
              4 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated: