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Suggestion
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Resolution: Unresolved
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None
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2
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Problem Definition
Currently, the admin needs to rely on the notification scheme to create a group of the shared team to get the issue notification.
Suggestion
It would be great to configure a notification setup for the shared team members when any issue activities were done by the shared team members.
Workaround
Alternatively, you can create a new group (call a shared_team) and associate members to the group as the same configured in the shared team. Then, use Automation for Jira plugin to create a new rule to trigger when issue get assigned and send emails to the shared team group. For example, the rules configuration should be looks like this:
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