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  1. Jira Software Data Center
  2. JSWSERVER-25244

Allow to configure notifications to members of shared teams in Plans

    • 2
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      Problem Definition

      Currently, the admin needs to rely on the notification scheme to create a group of the shared team to get the issue notification.

      Suggestion

      It would be great to configure a notification setup for the shared team members when any issue activities were done by the shared team members.

      Workaround

      Alternatively, you can create a new group (call a shared_team) and associate members to the group as the same configured in the shared team. Then, use Automation for Jira plugin to create a new rule to trigger when issue get assigned and send emails to the shared team group. For example, the rules configuration should be looks like this:

          Form Name

            [JSWSERVER-25244] Allow to configure notifications to members of shared teams in Plans

            SET Analytics Bot made changes -
            Support reference count New: 2
            Marc Dacanay made changes -
            Labels Original: Plan-Team New: Plan-Team ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 979734 ]
            Aakrity Tibrewal made changes -
            Component/s Original: Plan [ 48691 ]
            Component/s New: (Advanced Roadmaps) Plan - Teams [ 63500 ]
            Key Original: JPOSERVER-4348 New: JSWSERVER-25244
            Project Original: Advanced Roadmaps [ 16510 ] New: Jira Software Server and Data Center [ 12200 ]
            Stasiu made changes -
            Labels Original: API New: Plan-Team
            Stasiu made changes -
            Labels New: API
            John Chin made changes -
            Description Original: h4. Problem Definition

            Currently, the admin needs to rely on the notification scheme to create a group of the shared team to get the issue notification.

            h4. Suggestion

            It would be great to configure a notification setup for the shared team members when any issue activities were done by the shared team.

            h4. Workaround

            Alternatively, you can create a new group (call a shared_team) and associate members to the group as the same configured in the shared team. Then, use [Automation for Jira|https://marketplace.atlassian.com/apps/1215460/automation-for-jira-server?tab=overview&hosting=datacenter] plugin to create a new rule to trigger when issue get assigned and send emails to the shared team group. For example, the rules configuration should be looks like this:
             !automation-rule.png|thumbnail!
            New: h4. Problem Definition

            Currently, the admin needs to rely on the notification scheme to create a group of the shared team to get the issue notification.

            h4. Suggestion

            It would be great to configure a notification setup for the shared team members when any issue activities were done by the shared team members.

            h4. Workaround

            Alternatively, you can create a new group (call a shared_team) and associate members to the group as the same configured in the shared team. Then, use [Automation for Jira|https://marketplace.atlassian.com/apps/1215460/automation-for-jira-server?tab=overview&hosting=datacenter] plugin to create a new rule to trigger when issue get assigned and send emails to the shared team group. For example, the rules configuration should be looks like this:
             !automation-rule.png|thumbnail!
            John Chin made changes -
            Description Original: h4. Problem Definition

            Currently, the admin needs to rely on the notification scheme to create a group of the shared team to get the issue notification.

            h4. Suggestion

            It would be great to configure a notification setup for the shared team members when any issue activities were done on the shared team.

            h4. Workaround

            Alternatively, you can create a new group (call a shared_team) and associate members to the group as the same configured in the shared team. Then, use [Automation for Jira|https://marketplace.atlassian.com/apps/1215460/automation-for-jira-server?tab=overview&hosting=datacenter] plugin to create a new rule to trigger when issue get assigned and send emails to the shared team group. For example, the rules configuration should be looks like this:
             !automation-rule.png|thumbnail!
            New: h4. Problem Definition

            Currently, the admin needs to rely on the notification scheme to create a group of the shared team to get the issue notification.

            h4. Suggestion

            It would be great to configure a notification setup for the shared team members when any issue activities were done by the shared team.

            h4. Workaround

            Alternatively, you can create a new group (call a shared_team) and associate members to the group as the same configured in the shared team. Then, use [Automation for Jira|https://marketplace.atlassian.com/apps/1215460/automation-for-jira-server?tab=overview&hosting=datacenter] plugin to create a new rule to trigger when issue get assigned and send emails to the shared team group. For example, the rules configuration should be looks like this:
             !automation-rule.png|thumbnail!
            John Chin made changes -
            Attachment New: automation-rule.png [ 421864 ]
            John Chin made changes -
            Description Original: h4. Problem Definition

            Currently, the admin needs to rely on the notification scheme to create a group of the shared team to get the issue notification.

            h4. Suggestion

            It would be great to configure a notification setup for the shared team members when any issue activities were done on the shared team.
            New: h4. Problem Definition

            Currently, the admin needs to rely on the notification scheme to create a group of the shared team to get the issue notification.

            h4. Suggestion

            It would be great to configure a notification setup for the shared team members when any issue activities were done on the shared team.

            h4. Workaround

            Alternatively, you can create a new group (call a shared_team) and associate members to the group as the same configured in the shared team. Then, use [Automation for Jira|https://marketplace.atlassian.com/apps/1215460/automation-for-jira-server?tab=overview&hosting=datacenter] plugin to create a new rule to trigger when issue get assigned and send emails to the shared team group. For example, the rules configuration should be looks like this:
             !automation-rule.png|thumbnail!

              Unassigned Unassigned
              ckimloong John Chin
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              6 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated: