Allow to configure notifications to members of shared teams in Plans

XMLWordPrintable

    • 2

      Problem Definition

      Currently, the admin needs to rely on the notification scheme to create a group of the shared team to get the issue notification.

      Suggestion

      It would be great to configure a notification setup for the shared team members when any issue activities were done by the shared team members.

      Workaround

      Alternatively, you can create a new group (call a shared_team) and associate members to the group as the same configured in the shared team. Then, use Automation for Jira plugin to create a new rule to trigger when issue get assigned and send emails to the shared team group. For example, the rules configuration should be looks like this:

            Assignee:
            Unassigned
            Reporter:
            John Chin (Inactive)
            Votes:
            6 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated: