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  1. Jira Software Data Center
  2. JSWSERVER-25244

Allow to configure notifications to members of shared teams in Plans

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      Problem Definition

      Currently, the admin needs to rely on the notification scheme to create a group of the shared team to get the issue notification.

      Suggestion

      It would be great to configure a notification setup for the shared team members when any issue activities were done by the shared team members.

      Workaround

      Alternatively, you can create a new group (call a shared_team) and associate members to the group as the same configured in the shared team. Then, use Automation for Jira plugin to create a new rule to trigger when issue get assigned and send emails to the shared team group. For example, the rules configuration should be looks like this:

        1. automation-rule.png
          automation-rule.png
          70 kB

          Form Name

            [JSWSERVER-25244] Allow to configure notifications to members of shared teams in Plans

            Aakrity Tibrewal added a comment -

            Dear all,

            I would like to inform you that this issue in the project JPOSERVER is being migrated to the new project JSWSERVER. Your votes and comments will remain unchanged.
            Our team at Atlassian will continue to monitor this issue for further updates, so please feel free to share your thoughts or feedback in the comments.

            Sincerely,
            Aakrity Tibrewal
            Jira DC

            Aakrity Tibrewal added a comment - Dear all, I would like to inform you that this issue in the project JPOSERVER is being migrated to the new project JSWSERVER. Your votes and comments will remain unchanged. Our team at Atlassian will continue to monitor this issue for further updates, so please feel free to share your thoughts or feedback in the comments. Sincerely, Aakrity Tibrewal Jira DC

              Unassigned Unassigned
              ckimloong John Chin
              Votes:
              6 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated: