[JSWSERVER-24900] Issue Creation fails within the plan if workflow validators from the JSU add-on are used

Type: Bug
Resolution: Fixed
Priority: Medium (View bug fix roadmap)
Fix Version/s: 10.2.0, 9.17.5, 9.12.19
Affects Version/s: 8.20.0, 9.4.17, 9.12.4
Component/s: (Advanced Roadmaps) Plan - Create / Commit / Delete
Labels:
- Plan-Create
- ril
- whl-fy24q4
- whl-fy25q1
- whl-fy25q2

Introduced in Version:
8.2
Support reference count:
11
Symptom Severity:
Severity 2 - Major
UIS:
23
Bug Fix Policy:
View Atlassian Server bug fix policy
Current Status:

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Atlassian Update – 13 February 2023

Dear Customers,

Thank you for taking the time to file and comment on this issue. We realize it still occurs and impacts your organization. We are now working on multiple customer requests and on new features, so we have to postpone our resolution of this issue. We’ve decided to move this issue to our long-term backlog.

The workaround for this bug is in the issue description.

Please continue watching this ticket for future updates and changes in the timeline that impacts your work.

Best regards

Daniel Dudziak
Senior Software Engineer

Show
Atlassian Update – 13 February 2023 Dear Customers, Thank you for taking the time to file and comment on this issue. We realize it still occurs and impacts your organization. We are now working on multiple customer requests and on new features, so we have to postpone our resolution of this issue. We’ve decided to move this issue to our long-term backlog. The workaround for this bug is in the issue description. Please continue watching this ticket for future updates and changes in the timeline that impacts your work. Best regards Daniel Dudziak Senior Software Engineer

Issue Summary

Issue Creation from within the Advanced Roadmap plan fails if a required field is configured in the ‘create’ transition of the Workflows using a validator from the JSU Automation Suite for Jira Workflows 3rd-party add-on.

Steps to Reproduce

Preliminary steps

Install JSU plugin just to add a required field validator. We can follow the below steps

Edit the workflow which is associated to the specific issuetype
Click on the Create transition, and click on Validators
Click on add validator
Select the radio button "Fields Required (JSU)" and click add
From the available fields, select Description and click "Add"
Publish the workflow

Steps to replicate the bug

Open an existing Portfolio plan
Click on Create Issue link from the plan
Provide the summary and select the Issue type as Story
Click on Review Changes button to view the modified details
Click on "Save Selected Changes in Jira" button
Changes cannot be saved' notification is displayed to the user.

Expected Results

It will bring another dialog box requesting for other mandatory fields to fill in according to the issue type selected.

Actual Results

Error as seen in the screenshot

The below exception is thrown in the xxxxxxx.log file:

2020-06-18 18:52:11,241 http-nio-8851-exec-6 WARN admin 1132x7016x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/issues/commit [c.a.r.j.c.scenario.common.BaseScenarioEntityCommitService] Error in commit operation.
com.atlassian.rm.jpo.env.issues.EnvironmentIssueCreateException: Specific error details: {description=Description is required.}
	at com.atlassian.rm.jpo.env.issues.JiraIssueService.createIssue(JiraIssueService.java:166)
	at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCreateAction.performApiOperation(ScenarioIssueCreateAction.java:88)
	at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueModificationAction.perform(ScenarioIssueModificationAction.java:284)
	at com.atlassian.rm.common.persistence.transaction.Registry.run(Registry.java:35)
	at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCommitService.add(ScenarioIssueCommitService.java:137)
	at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCommitService.add(ScenarioIssueCommitService.java:47)
	at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.addInternal(BaseScenarioEntityCommitService.java:349)
	at com.atlassian.rm.jpo.core.scenario.common.BaseRankableScenarioEntityCommitService.addInternal(BaseRankableScenarioEntityCommitService.java:68)
	at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.executeOperation(BaseScenarioEntityCommitService.java:428)
	at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.transactionalCommitInternal(BaseScenarioEntityCommitService.java:291)
	at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService$2.apply(BaseScenarioEntityCommitService.java:257)
	at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService$2.apply(BaseScenarioEntityCommitService.java:252)
	at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inTransaction(TransactionHandler.java:111)
	at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inNewTransaction(TransactionHandler.java:99)
	at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inNewTransaction(TransactionHandler.java:89)
	at com.atlassian.rm.common.persistence.transaction.TransactionHandler.lambda$inDatabaseTransaction$3(TransactionHandler.java:69)
	at com.atlassian.rm.common.persistence.DefaultDatabaseProvider.lambda$run$0(DefaultDatabaseProvider.java:24)
	at com.atlassian.rm.common.persistence.env.JiraDatabaseProvider.lambda$execute$0(JiraDatabaseProvider.java:34)
	at com.atlassian.rm.common.bridges.jira.persistence.JiraDatabaseProviderBridge76.execute(JiraDatabaseProviderBridge76.java:59)
	at com.atlassian.rm.common.persistence.env.JiraDatabaseProvider.execute(JiraDatabaseProvider.java:34)
	at com.atlassian.rm.common.persistence.DefaultDatabaseProvider.run(DefaultDatabaseProvider.java:24)
	at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inDatabaseTransaction(TransactionHandler.java:68)
	at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.commitInternal(BaseScenarioEntityCommitService.java:252)
	at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.commit(BaseScenarioEntityCommitService.java:143)
	at com.atlassian.rm.jpo.rest.service.scenario.common.BaseScenarioCommitRestEndpoint.commit(BaseScenarioCommitRestEndpoint.java:43)
	... 3 filtered
	at java.lang.reflect.Method.invoke(Method.java:498)
	... 8 filtered
	at com.atlassian.rm.common.rest.scope.RequestOperationScopeDispatcher.dispatch(RequestOperationScopeDispatcher.java:25)
	at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
	at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
	at com.atlassian.rm.common.rest.mau.MauTrackingDispatcher.dispatch(MauTrackingDispatcher.java:28)
	... 10 filtered
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159)
	... 1 filtered
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69)
	... 32 filtered
	at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
	... 8 filtered
	at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
	... 4 filtered
	at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
	... 3 filtered
	at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
	... 8 filtered
	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
	... 57 filtered
	at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
	... 1 filtered
	at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
	... 16 filtered
	at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
	... 19 filtered
	at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
	... 5 filtered
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:213)
	at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
	at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
	at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:204)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:135)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:124)
	... 4 filtered
	at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
	... 8 filtered
	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
	... 4 filtered
	at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
	... 26 filtered
	at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
	... 25 filtered
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:748)

2020-06-18 18:52:11,256 http-nio-8851-exec-6 WARN admin 1132x7016x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/issues/commit [c.a.r.j.c.scenario.issue.IssueScenarioEntityCommitExceptionHandler] Exception when trying to commit issue: Specific error details: {description=Description is required.}.
2020-06-18 18:52:11,385 http-nio-8851-exec-22 ERROR admin 1132x7017x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/backlog/hiddenIssues [c.a.r.c.r.provider.exception.DefaultExceptionMapper] java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
com.google.gson.JsonSyntaxException: java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
	at com.google.gson.internal.bind.TypeAdapters$8.read(TypeAdapters.java:263)
	at com.google.gson.internal.bind.TypeAdapters$8.read(TypeAdapters.java:253)
	at com.google.gson.internal.bind.TypeAdapterRuntimeTypeWrapper.read(TypeAdapterRuntimeTypeWrapper.java:40)
	at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:81)
	at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:60)
	at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$1.read(ReflectiveTypeAdapterFactory.java:103)
	at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:196)
	at com.google.gson.Gson.fromJson(Gson.java:810)
	at com.google.gson.Gson.fromJson(Gson.java:775)
	at com.atlassian.rm.common.basics.gson.GsonJsonTransformer.fromJson(GsonJsonTransformer.java:23)
	at com.atlassian.rm.common.rest.provider.GsonJerseyProviderUtf8.readFrom(GsonJerseyProviderUtf8.java:72)
	at com.atlassian.rm.common.rest.provider.GsonJerseyProviderUtf8.readFrom(GsonJerseyProviderUtf8.java:25)
	at com.sun.jersey.spi.container.ContainerRequest.getEntity(ContainerRequest.java:490)
	at com.sun.jersey.spi.container.AdaptingContainerRequest.getEntity(AdaptingContainerRequest.java:236)
	... 5 filtered
	at com.atlassian.rm.common.rest.scope.RequestOperationScopeDispatcher.dispatch(RequestOperationScopeDispatcher.java:25)
	at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
	at com.atlassian.rm.common.rest.mau.MauTrackingDispatcher.dispatch(MauTrackingDispatcher.java:28)
	... 11 filtered
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159)
	... 1 filtered
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69)
	... 32 filtered
	at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
	... 8 filtered
	at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
	... 4 filtered
	at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
	... 3 filtered
	at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
	... 8 filtered
	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
	... 57 filtered
	at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
	... 1 filtered
	at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
	... 16 filtered
	at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
	... 19 filtered
	at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
	... 5 filtered
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:213)
	at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
	at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
	at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:204)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:135)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:124)
	... 4 filtered
	at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
	... 8 filtered
	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
	... 4 filtered
	at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
	... 26 filtered
	at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
	... 25 filtered
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
	at sun.misc.FloatingDecimal.readJavaFormatString(FloatingDecimal.java:2043)
	at sun.misc.FloatingDecimal.parseDouble(FloatingDecimal.java:110)
	at java.lang.Double.parseDouble(Double.java:538)
	at com.google.gson.stream.JsonReader.nextLong(JsonReader.java:977)

Workaround

Instead of using the JSU workflow validator to make the field required, make it required via Jira's native Field Configuration feature.

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Screenshot 2020-06-18 at 6.52.26 PM.png
465 kB
18/Jun/2020 6:11 PM

is related to

JRACLOUD-88370 Cannot create issues when required fields are configured in workflow validator rather than field configuration

Closed

JSWSERVER-26125 The "Set Required Field" screen does not take into account mandatory fields from ScriptRunner behaviors

Gathering Interest

relates to

JSWSERVER-25034 Create issue with field required does not save the changes

Long Term Backlog

JSWSERVER-26125 The "Set Required Field" screen does not take into account mandatory fields from ScriptRunner behaviors

Gathering Interest

JPO-14530 Failed to load

WCAT-530 Loading...

resolves

JSWSERVER-26255 Set Required Fields screen does not show and the screen freezes when committing changes to Advanced Roadmaps Plans

Long Term Backlog

links to

Internal ticket

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(1 relates to, 1 resolves, 1 links to, 11 mentioned in)

Julien Rey made changes - 09/Apr/2025 2:45 PM

Description

Original: h3. Issue Summary

Issue Creation from within the Advanced Roadmap plan fails if a required field is configured in the ‘create’ transition of the Workflows using a validator from the [JSU Automation Suite for Jira Workflows|https://marketplace.atlassian.com/apps/5048/jsu-automation-suite-for-jira-workflows?tab=overview&hosting=cloud] 3rd-party add-on.

h3. Steps to Reproduce

h4. Preliminary steps

Install JSU plugin just to add a required field validator. We can follow the below steps
# Edit the workflow which is associated to the specific issuetype
# Click on the Create transition, and click on Validators
# Click on add validator
# Select the radio button "Fields Required (JSU)" and click add
# From the available fields, select Description and click "Add"
# Publish the workflow

h4. Steps to replicate the bug

# Open an existing Portfolio plan
# Click on Create Issue link from the plan
# Provide the summary and select the Issue type as Story
# Click on Review Changes button to view the modified details
# Click on "Save Selected Changes in Jira" button
# Changes cannot be saved' notification is displayed to the user.

h3. Expected Results

It will bring another dialog box requesting for other mandatory fields to fill in according to the issue type selected.
h3. Actual Results

Error as seen in the screenshot

The below exception is thrown in the xxxxxxx.log file:
{noformat}
2020-06-18 18:52:11,241 http-nio-8851-exec-6 WARN admin 1132x7016x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/issues/commit [c.a.r.j.c.scenario.common.BaseScenarioEntityCommitService] Error in commit operation.
com.atlassian.rm.jpo.env.issues.EnvironmentIssueCreateException: Specific error details: {description=Description is required.}
at com.atlassian.rm.jpo.env.issues.JiraIssueService.createIssue(JiraIssueService.java:166)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCreateAction.performApiOperation(ScenarioIssueCreateAction.java:88)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueModificationAction.perform(ScenarioIssueModificationAction.java:284)
at com.atlassian.rm.common.persistence.transaction.Registry.run(Registry.java:35)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCommitService.add(ScenarioIssueCommitService.java:137)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCommitService.add(ScenarioIssueCommitService.java:47)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.addInternal(BaseScenarioEntityCommitService.java:349)
at com.atlassian.rm.jpo.core.scenario.common.BaseRankableScenarioEntityCommitService.addInternal(BaseRankableScenarioEntityCommitService.java:68)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.executeOperation(BaseScenarioEntityCommitService.java:428)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.transactionalCommitInternal(BaseScenarioEntityCommitService.java:291)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService$2.apply(BaseScenarioEntityCommitService.java:257)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService$2.apply(BaseScenarioEntityCommitService.java:252)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inTransaction(TransactionHandler.java:111)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inNewTransaction(TransactionHandler.java:99)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inNewTransaction(TransactionHandler.java:89)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.lambda$inDatabaseTransaction$3(TransactionHandler.java:69)
at com.atlassian.rm.common.persistence.DefaultDatabaseProvider.lambda$run$0(DefaultDatabaseProvider.java:24)
at com.atlassian.rm.common.persistence.env.JiraDatabaseProvider.lambda$execute$0(JiraDatabaseProvider.java:34)
at com.atlassian.rm.common.bridges.jira.persistence.JiraDatabaseProviderBridge76.execute(JiraDatabaseProviderBridge76.java:59)
at com.atlassian.rm.common.persistence.env.JiraDatabaseProvider.execute(JiraDatabaseProvider.java:34)
at com.atlassian.rm.common.persistence.DefaultDatabaseProvider.run(DefaultDatabaseProvider.java:24)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inDatabaseTransaction(TransactionHandler.java:68)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.commitInternal(BaseScenarioEntityCommitService.java:252)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.commit(BaseScenarioEntityCommitService.java:143)
at com.atlassian.rm.jpo.rest.service.scenario.common.BaseScenarioCommitRestEndpoint.commit(BaseScenarioCommitRestEndpoint.java:43)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
... 8 filtered
at com.atlassian.rm.common.rest.scope.RequestOperationScopeDispatcher.dispatch(RequestOperationScopeDispatcher.java:25)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.mau.MauTrackingDispatcher.dispatch(MauTrackingDispatcher.java:28)
... 10 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69)
... 32 filtered
at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
... 8 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 57 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 16 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 19 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:213)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:204)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:135)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:124)
... 4 filtered
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
{noformat}
{noformat}
2020-06-18 18:52:11,256 http-nio-8851-exec-6 WARN admin 1132x7016x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/issues/commit [c.a.r.j.c.scenario.issue.IssueScenarioEntityCommitExceptionHandler] Exception when trying to commit issue: Specific error details: {description=Description is required.}.
2020-06-18 18:52:11,385 http-nio-8851-exec-22 ERROR admin 1132x7017x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/backlog/hiddenIssues [c.a.r.c.r.provider.exception.DefaultExceptionMapper] java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
com.google.gson.JsonSyntaxException: java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
at com.google.gson.internal.bind.TypeAdapters$8.read(TypeAdapters.java:263)
at com.google.gson.internal.bind.TypeAdapters$8.read(TypeAdapters.java:253)
at com.google.gson.internal.bind.TypeAdapterRuntimeTypeWrapper.read(TypeAdapterRuntimeTypeWrapper.java:40)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:81)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:60)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$1.read(ReflectiveTypeAdapterFactory.java:103)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:196)
at com.google.gson.Gson.fromJson(Gson.java:810)
at com.google.gson.Gson.fromJson(Gson.java:775)
at com.atlassian.rm.common.basics.gson.GsonJsonTransformer.fromJson(GsonJsonTransformer.java:23)
at com.atlassian.rm.common.rest.provider.GsonJerseyProviderUtf8.readFrom(GsonJerseyProviderUtf8.java:72)
at com.atlassian.rm.common.rest.provider.GsonJerseyProviderUtf8.readFrom(GsonJerseyProviderUtf8.java:25)
at com.sun.jersey.spi.container.ContainerRequest.getEntity(ContainerRequest.java:490)
at com.sun.jersey.spi.container.AdaptingContainerRequest.getEntity(AdaptingContainerRequest.java:236)
... 5 filtered
at com.atlassian.rm.common.rest.scope.RequestOperationScopeDispatcher.dispatch(RequestOperationScopeDispatcher.java:25)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.mau.MauTrackingDispatcher.dispatch(MauTrackingDispatcher.java:28)
... 11 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69)
... 32 filtered
at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
... 8 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 57 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 16 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 19 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:213)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:204)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:135)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:124)
... 4 filtered
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
at sun.misc.FloatingDecimal.readJavaFormatString(FloatingDecimal.java:2043)
at sun.misc.FloatingDecimal.parseDouble(FloatingDecimal.java:110)
at java.lang.Double.parseDouble(Double.java:538)
at com.google.gson.stream.JsonReader.nextLong(JsonReader.java:977)
{noformat}
h3. Workaround

Two known workarounds
*For the required field validator on the transition*
1) Disable improved planning interface. The issue doesn't occur when this is disabled. (not available
2) The other workaround is to make the Field as Required from Field Configuration instead of setting it from the Workflow

*For a standard required field on the screen without use of any 3rd party validators*
* You can (if possible) add the field to the plan interface and set the field there. Then there is no need for the popup as the field is already set.

New: h3. Issue Summary

Issue Creation from within the Advanced Roadmap plan fails if a required field is configured in the ‘create’ transition of the Workflows using a validator from the [JSU Automation Suite for Jira Workflows|https://marketplace.atlassian.com/apps/5048/jsu-automation-suite-for-jira-workflows?tab=overview&hosting=cloud] 3rd-party add-on.

h3. Steps to Reproduce

h4. Preliminary steps

Install JSU plugin just to add a required field validator. We can follow the below steps
# Edit the workflow which is associated to the specific issuetype
# Click on the Create transition, and click on Validators
# Click on add validator
# Select the radio button "Fields Required (JSU)" and click add
# From the available fields, select Description and click "Add"
# Publish the workflow

h4. Steps to replicate the bug

# Open an existing Portfolio plan
# Click on Create Issue link from the plan
# Provide the summary and select the Issue type as Story
# Click on Review Changes button to view the modified details
# Click on "Save Selected Changes in Jira" button
# Changes cannot be saved' notification is displayed to the user.

h3. Expected Results

It will bring another dialog box requesting for other mandatory fields to fill in according to the issue type selected.
h3. Actual Results

Error as seen in the screenshot

The below exception is thrown in the xxxxxxx.log file:
{noformat}
2020-06-18 18:52:11,241 http-nio-8851-exec-6 WARN admin 1132x7016x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/issues/commit [c.a.r.j.c.scenario.common.BaseScenarioEntityCommitService] Error in commit operation.
com.atlassian.rm.jpo.env.issues.EnvironmentIssueCreateException: Specific error details: {description=Description is required.}
at com.atlassian.rm.jpo.env.issues.JiraIssueService.createIssue(JiraIssueService.java:166)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCreateAction.performApiOperation(ScenarioIssueCreateAction.java:88)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueModificationAction.perform(ScenarioIssueModificationAction.java:284)
at com.atlassian.rm.common.persistence.transaction.Registry.run(Registry.java:35)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCommitService.add(ScenarioIssueCommitService.java:137)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCommitService.add(ScenarioIssueCommitService.java:47)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.addInternal(BaseScenarioEntityCommitService.java:349)
at com.atlassian.rm.jpo.core.scenario.common.BaseRankableScenarioEntityCommitService.addInternal(BaseRankableScenarioEntityCommitService.java:68)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.executeOperation(BaseScenarioEntityCommitService.java:428)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.transactionalCommitInternal(BaseScenarioEntityCommitService.java:291)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService$2.apply(BaseScenarioEntityCommitService.java:257)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService$2.apply(BaseScenarioEntityCommitService.java:252)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inTransaction(TransactionHandler.java:111)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inNewTransaction(TransactionHandler.java:99)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inNewTransaction(TransactionHandler.java:89)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.lambda$inDatabaseTransaction$3(TransactionHandler.java:69)
at com.atlassian.rm.common.persistence.DefaultDatabaseProvider.lambda$run$0(DefaultDatabaseProvider.java:24)
at com.atlassian.rm.common.persistence.env.JiraDatabaseProvider.lambda$execute$0(JiraDatabaseProvider.java:34)
at com.atlassian.rm.common.bridges.jira.persistence.JiraDatabaseProviderBridge76.execute(JiraDatabaseProviderBridge76.java:59)
at com.atlassian.rm.common.persistence.env.JiraDatabaseProvider.execute(JiraDatabaseProvider.java:34)
at com.atlassian.rm.common.persistence.DefaultDatabaseProvider.run(DefaultDatabaseProvider.java:24)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inDatabaseTransaction(TransactionHandler.java:68)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.commitInternal(BaseScenarioEntityCommitService.java:252)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.commit(BaseScenarioEntityCommitService.java:143)
at com.atlassian.rm.jpo.rest.service.scenario.common.BaseScenarioCommitRestEndpoint.commit(BaseScenarioCommitRestEndpoint.java:43)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
... 8 filtered
at com.atlassian.rm.common.rest.scope.RequestOperationScopeDispatcher.dispatch(RequestOperationScopeDispatcher.java:25)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.mau.MauTrackingDispatcher.dispatch(MauTrackingDispatcher.java:28)
... 10 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69)
... 32 filtered
at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
... 8 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 57 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 16 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 19 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:213)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:204)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:135)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:124)
... 4 filtered
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
{noformat}
{noformat}
2020-06-18 18:52:11,256 http-nio-8851-exec-6 WARN admin 1132x7016x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/issues/commit [c.a.r.j.c.scenario.issue.IssueScenarioEntityCommitExceptionHandler] Exception when trying to commit issue: Specific error details: {description=Description is required.}.
2020-06-18 18:52:11,385 http-nio-8851-exec-22 ERROR admin 1132x7017x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/backlog/hiddenIssues [c.a.r.c.r.provider.exception.DefaultExceptionMapper] java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
com.google.gson.JsonSyntaxException: java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
at com.google.gson.internal.bind.TypeAdapters$8.read(TypeAdapters.java:263)
at com.google.gson.internal.bind.TypeAdapters$8.read(TypeAdapters.java:253)
at com.google.gson.internal.bind.TypeAdapterRuntimeTypeWrapper.read(TypeAdapterRuntimeTypeWrapper.java:40)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:81)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:60)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$1.read(ReflectiveTypeAdapterFactory.java:103)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:196)
at com.google.gson.Gson.fromJson(Gson.java:810)
at com.google.gson.Gson.fromJson(Gson.java:775)
at com.atlassian.rm.common.basics.gson.GsonJsonTransformer.fromJson(GsonJsonTransformer.java:23)
at com.atlassian.rm.common.rest.provider.GsonJerseyProviderUtf8.readFrom(GsonJerseyProviderUtf8.java:72)
at com.atlassian.rm.common.rest.provider.GsonJerseyProviderUtf8.readFrom(GsonJerseyProviderUtf8.java:25)
at com.sun.jersey.spi.container.ContainerRequest.getEntity(ContainerRequest.java:490)
at com.sun.jersey.spi.container.AdaptingContainerRequest.getEntity(AdaptingContainerRequest.java:236)
... 5 filtered
at com.atlassian.rm.common.rest.scope.RequestOperationScopeDispatcher.dispatch(RequestOperationScopeDispatcher.java:25)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.mau.MauTrackingDispatcher.dispatch(MauTrackingDispatcher.java:28)
... 11 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69)
... 32 filtered
at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
... 8 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 57 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 16 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 19 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:213)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:204)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:135)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:124)
... 4 filtered
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
at sun.misc.FloatingDecimal.readJavaFormatString(FloatingDecimal.java:2043)
at sun.misc.FloatingDecimal.parseDouble(FloatingDecimal.java:110)
at java.lang.Double.parseDouble(Double.java:538)
at com.google.gson.stream.JsonReader.nextLong(JsonReader.java:977)
{noformat}
h3. Workaround

Instead of using the JSU workflow validator to make the field required, make it required via [Jira's native Field Configuration|https://confluence.atlassian.com/adminjiraserver/specifying-field-behavior-938847255.html] feature.

Julien Rey added a comment - 08/Apr/2025 2:22 PM

Note about the fix implemented for this bug:

This fix only handles the situation where the workflow validator that makes a field required is coming from the 3rd party add-on JSU
This fix does not address workflow validators coming from other 3rd party add-ons, such as JMWE, ScriptRunner, ...

Julien Rey added a comment - 08/Apr/2025 2:22 PM Note about the fix implemented for this bug: This fix only handles the situation where the workflow validator that makes a field required is coming from the 3rd party add-on JSU This fix does not address workflow validators coming from other 3rd party add-ons, such as JMWE, ScriptRunner, ...

Julien Rey made changes - 08/Apr/2025 2:20 PM

Description

Original: h3. Issue Summary

Issue Creation from within the JIRA portfolio plan fails if you have a required field configured in the create transition of the workflow. Please note that {*}if we disable the improved planning interface{*}, the same set up works fine.

This can also happen if there isn't a validator on the create step, but the field isn't populated within the Plan interface (no 3rd party app). The window to populate the missing required field still doesn't pop up.

h3. Steps to Reproduce

Install JSU plugin just to add a required field validator. We can follow the below steps
- Edit the workflow which is associated to the specific issuetype
- Click on the Create transition, and click on Validators
- Click on add validator
- Select the radio button "Fields Required (JSU)" and click add
- From the available fields, select Description and click "Add"
- Publish the workflow

1. Open an existing Portfolio plan
2. Click on Create Issue link from the plan
3. Provide the summary and select the Issue type as Story
4. Click on Review Changes button to view the modified details
5. Click on "Save Selected Changes in Jira" button
6. Changes cannot be saved' notification is displayed to the user.
h3. Expected Results

It will bring another dialog box requesting for other mandatory fields to fill in according to the issue type selected.
h3. Actual Results

Error as seen in the screenshot

The below exception is thrown in the xxxxxxx.log file:
{noformat}
2020-06-18 18:52:11,241 http-nio-8851-exec-6 WARN admin 1132x7016x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/issues/commit [c.a.r.j.c.scenario.common.BaseScenarioEntityCommitService] Error in commit operation.
com.atlassian.rm.jpo.env.issues.EnvironmentIssueCreateException: Specific error details: {description=Description is required.}
at com.atlassian.rm.jpo.env.issues.JiraIssueService.createIssue(JiraIssueService.java:166)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCreateAction.performApiOperation(ScenarioIssueCreateAction.java:88)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueModificationAction.perform(ScenarioIssueModificationAction.java:284)
at com.atlassian.rm.common.persistence.transaction.Registry.run(Registry.java:35)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCommitService.add(ScenarioIssueCommitService.java:137)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCommitService.add(ScenarioIssueCommitService.java:47)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.addInternal(BaseScenarioEntityCommitService.java:349)
at com.atlassian.rm.jpo.core.scenario.common.BaseRankableScenarioEntityCommitService.addInternal(BaseRankableScenarioEntityCommitService.java:68)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.executeOperation(BaseScenarioEntityCommitService.java:428)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.transactionalCommitInternal(BaseScenarioEntityCommitService.java:291)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService$2.apply(BaseScenarioEntityCommitService.java:257)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService$2.apply(BaseScenarioEntityCommitService.java:252)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inTransaction(TransactionHandler.java:111)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inNewTransaction(TransactionHandler.java:99)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inNewTransaction(TransactionHandler.java:89)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.lambda$inDatabaseTransaction$3(TransactionHandler.java:69)
at com.atlassian.rm.common.persistence.DefaultDatabaseProvider.lambda$run$0(DefaultDatabaseProvider.java:24)
at com.atlassian.rm.common.persistence.env.JiraDatabaseProvider.lambda$execute$0(JiraDatabaseProvider.java:34)
at com.atlassian.rm.common.bridges.jira.persistence.JiraDatabaseProviderBridge76.execute(JiraDatabaseProviderBridge76.java:59)
at com.atlassian.rm.common.persistence.env.JiraDatabaseProvider.execute(JiraDatabaseProvider.java:34)
at com.atlassian.rm.common.persistence.DefaultDatabaseProvider.run(DefaultDatabaseProvider.java:24)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inDatabaseTransaction(TransactionHandler.java:68)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.commitInternal(BaseScenarioEntityCommitService.java:252)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.commit(BaseScenarioEntityCommitService.java:143)
at com.atlassian.rm.jpo.rest.service.scenario.common.BaseScenarioCommitRestEndpoint.commit(BaseScenarioCommitRestEndpoint.java:43)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
... 8 filtered
at com.atlassian.rm.common.rest.scope.RequestOperationScopeDispatcher.dispatch(RequestOperationScopeDispatcher.java:25)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.mau.MauTrackingDispatcher.dispatch(MauTrackingDispatcher.java:28)
... 10 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69)
... 32 filtered
at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
... 8 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 57 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 16 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 19 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:213)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:204)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:135)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:124)
... 4 filtered
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
{noformat}
{noformat}
2020-06-18 18:52:11,256 http-nio-8851-exec-6 WARN admin 1132x7016x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/issues/commit [c.a.r.j.c.scenario.issue.IssueScenarioEntityCommitExceptionHandler] Exception when trying to commit issue: Specific error details: {description=Description is required.}.
2020-06-18 18:52:11,385 http-nio-8851-exec-22 ERROR admin 1132x7017x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/backlog/hiddenIssues [c.a.r.c.r.provider.exception.DefaultExceptionMapper] java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
com.google.gson.JsonSyntaxException: java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
at com.google.gson.internal.bind.TypeAdapters$8.read(TypeAdapters.java:263)
at com.google.gson.internal.bind.TypeAdapters$8.read(TypeAdapters.java:253)
at com.google.gson.internal.bind.TypeAdapterRuntimeTypeWrapper.read(TypeAdapterRuntimeTypeWrapper.java:40)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:81)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:60)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$1.read(ReflectiveTypeAdapterFactory.java:103)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:196)
at com.google.gson.Gson.fromJson(Gson.java:810)
at com.google.gson.Gson.fromJson(Gson.java:775)
at com.atlassian.rm.common.basics.gson.GsonJsonTransformer.fromJson(GsonJsonTransformer.java:23)
at com.atlassian.rm.common.rest.provider.GsonJerseyProviderUtf8.readFrom(GsonJerseyProviderUtf8.java:72)
at com.atlassian.rm.common.rest.provider.GsonJerseyProviderUtf8.readFrom(GsonJerseyProviderUtf8.java:25)
at com.sun.jersey.spi.container.ContainerRequest.getEntity(ContainerRequest.java:490)
at com.sun.jersey.spi.container.AdaptingContainerRequest.getEntity(AdaptingContainerRequest.java:236)
... 5 filtered
at com.atlassian.rm.common.rest.scope.RequestOperationScopeDispatcher.dispatch(RequestOperationScopeDispatcher.java:25)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.mau.MauTrackingDispatcher.dispatch(MauTrackingDispatcher.java:28)
... 11 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69)
... 32 filtered
at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
... 8 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 57 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 16 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 19 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:213)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:204)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:135)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:124)
... 4 filtered
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
at sun.misc.FloatingDecimal.readJavaFormatString(FloatingDecimal.java:2043)
at sun.misc.FloatingDecimal.parseDouble(FloatingDecimal.java:110)
at java.lang.Double.parseDouble(Double.java:538)
at com.google.gson.stream.JsonReader.nextLong(JsonReader.java:977)
{noformat}
h3. Workaround

Two known workarounds
*For the required field validator on the transition*
1) Disable improved planning interface. The issue doesn't occur when this is disabled. (not available
2) The other workaround is to make the Field as Required from Field Configuration instead of setting it from the Workflow

*For a standard required field on the screen without use of any 3rd party validators*
* You can (if possible) add the field to the plan interface and set the field there. Then there is no need for the popup as the field is already set.

New: h3. Issue Summary

Issue Creation from within the Advanced Roadmap plan fails if a required field is configured in the ‘create’ transition of the Workflows using a validator from the [JSU Automation Suite for Jira Workflows|https://marketplace.atlassian.com/apps/5048/jsu-automation-suite-for-jira-workflows?tab=overview&hosting=cloud] 3rd-party add-on.

h3. Steps to Reproduce

h4. Preliminary steps

Install JSU plugin just to add a required field validator. We can follow the below steps
# Edit the workflow which is associated to the specific issuetype
# Click on the Create transition, and click on Validators
# Click on add validator
# Select the radio button "Fields Required (JSU)" and click add
# From the available fields, select Description and click "Add"
# Publish the workflow

h4. Steps to replicate the bug

# Open an existing Portfolio plan
# Click on Create Issue link from the plan
# Provide the summary and select the Issue type as Story
# Click on Review Changes button to view the modified details
# Click on "Save Selected Changes in Jira" button
# Changes cannot be saved' notification is displayed to the user.

h3. Expected Results

It will bring another dialog box requesting for other mandatory fields to fill in according to the issue type selected.
h3. Actual Results

Error as seen in the screenshot

The below exception is thrown in the xxxxxxx.log file:
{noformat}
2020-06-18 18:52:11,241 http-nio-8851-exec-6 WARN admin 1132x7016x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/issues/commit [c.a.r.j.c.scenario.common.BaseScenarioEntityCommitService] Error in commit operation.
com.atlassian.rm.jpo.env.issues.EnvironmentIssueCreateException: Specific error details: {description=Description is required.}
at com.atlassian.rm.jpo.env.issues.JiraIssueService.createIssue(JiraIssueService.java:166)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCreateAction.performApiOperation(ScenarioIssueCreateAction.java:88)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueModificationAction.perform(ScenarioIssueModificationAction.java:284)
at com.atlassian.rm.common.persistence.transaction.Registry.run(Registry.java:35)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCommitService.add(ScenarioIssueCommitService.java:137)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCommitService.add(ScenarioIssueCommitService.java:47)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.addInternal(BaseScenarioEntityCommitService.java:349)
at com.atlassian.rm.jpo.core.scenario.common.BaseRankableScenarioEntityCommitService.addInternal(BaseRankableScenarioEntityCommitService.java:68)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.executeOperation(BaseScenarioEntityCommitService.java:428)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.transactionalCommitInternal(BaseScenarioEntityCommitService.java:291)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService$2.apply(BaseScenarioEntityCommitService.java:257)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService$2.apply(BaseScenarioEntityCommitService.java:252)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inTransaction(TransactionHandler.java:111)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inNewTransaction(TransactionHandler.java:99)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inNewTransaction(TransactionHandler.java:89)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.lambda$inDatabaseTransaction$3(TransactionHandler.java:69)
at com.atlassian.rm.common.persistence.DefaultDatabaseProvider.lambda$run$0(DefaultDatabaseProvider.java:24)
at com.atlassian.rm.common.persistence.env.JiraDatabaseProvider.lambda$execute$0(JiraDatabaseProvider.java:34)
at com.atlassian.rm.common.bridges.jira.persistence.JiraDatabaseProviderBridge76.execute(JiraDatabaseProviderBridge76.java:59)
at com.atlassian.rm.common.persistence.env.JiraDatabaseProvider.execute(JiraDatabaseProvider.java:34)
at com.atlassian.rm.common.persistence.DefaultDatabaseProvider.run(DefaultDatabaseProvider.java:24)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inDatabaseTransaction(TransactionHandler.java:68)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.commitInternal(BaseScenarioEntityCommitService.java:252)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.commit(BaseScenarioEntityCommitService.java:143)
at com.atlassian.rm.jpo.rest.service.scenario.common.BaseScenarioCommitRestEndpoint.commit(BaseScenarioCommitRestEndpoint.java:43)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
... 8 filtered
at com.atlassian.rm.common.rest.scope.RequestOperationScopeDispatcher.dispatch(RequestOperationScopeDispatcher.java:25)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.mau.MauTrackingDispatcher.dispatch(MauTrackingDispatcher.java:28)
... 10 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69)
... 32 filtered
at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
... 8 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 57 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 16 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 19 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:213)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:204)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:135)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:124)
... 4 filtered
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
{noformat}
{noformat}
2020-06-18 18:52:11,256 http-nio-8851-exec-6 WARN admin 1132x7016x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/issues/commit [c.a.r.j.c.scenario.issue.IssueScenarioEntityCommitExceptionHandler] Exception when trying to commit issue: Specific error details: {description=Description is required.}.
2020-06-18 18:52:11,385 http-nio-8851-exec-22 ERROR admin 1132x7017x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/backlog/hiddenIssues [c.a.r.c.r.provider.exception.DefaultExceptionMapper] java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
com.google.gson.JsonSyntaxException: java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
at com.google.gson.internal.bind.TypeAdapters$8.read(TypeAdapters.java:263)
at com.google.gson.internal.bind.TypeAdapters$8.read(TypeAdapters.java:253)
at com.google.gson.internal.bind.TypeAdapterRuntimeTypeWrapper.read(TypeAdapterRuntimeTypeWrapper.java:40)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:81)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:60)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$1.read(ReflectiveTypeAdapterFactory.java:103)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:196)
at com.google.gson.Gson.fromJson(Gson.java:810)
at com.google.gson.Gson.fromJson(Gson.java:775)
at com.atlassian.rm.common.basics.gson.GsonJsonTransformer.fromJson(GsonJsonTransformer.java:23)
at com.atlassian.rm.common.rest.provider.GsonJerseyProviderUtf8.readFrom(GsonJerseyProviderUtf8.java:72)
at com.atlassian.rm.common.rest.provider.GsonJerseyProviderUtf8.readFrom(GsonJerseyProviderUtf8.java:25)
at com.sun.jersey.spi.container.ContainerRequest.getEntity(ContainerRequest.java:490)
at com.sun.jersey.spi.container.AdaptingContainerRequest.getEntity(AdaptingContainerRequest.java:236)
... 5 filtered
at com.atlassian.rm.common.rest.scope.RequestOperationScopeDispatcher.dispatch(RequestOperationScopeDispatcher.java:25)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.mau.MauTrackingDispatcher.dispatch(MauTrackingDispatcher.java:28)
... 11 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69)
... 32 filtered
at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
... 8 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 57 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 16 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 19 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:213)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:204)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:135)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:124)
... 4 filtered
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
at sun.misc.FloatingDecimal.readJavaFormatString(FloatingDecimal.java:2043)
at sun.misc.FloatingDecimal.parseDouble(FloatingDecimal.java:110)
at java.lang.Double.parseDouble(Double.java:538)
at com.google.gson.stream.JsonReader.nextLong(JsonReader.java:977)
{noformat}
h3. Workaround

Two known workarounds
*For the required field validator on the transition*
1) Disable improved planning interface. The issue doesn't occur when this is disabled. (not available
2) The other workaround is to make the Field as Required from Field Configuration instead of setting it from the Workflow

*For a standard required field on the screen without use of any 3rd party validators*
* You can (if possible) add the field to the plan interface and set the field there. Then there is no need for the popup as the field is already set.

Julien Rey made changes - 08/Apr/2025 2:17 PM

Summary

Original: Issue Creation fails within the plan if Required fields in the workflow are defined

New: Issue Creation fails within the plan if workflow validators from the JSU add-on are used

Julien Rey made changes - 02/Apr/2025 9:22 AM

Fix Version/s		New: 9.17.5 [ 109417 ]
Fix Version/s		New: 9.12.19 [ 110409 ]

Julien Rey made changes - 26/Mar/2025 1:36 PM

Link

New: This issue relates to JSWSERVER-26125 [ JSWSERVER-26125 ]

Thiago Masutti made changes - 18/Feb/2025 7:17 PM

Link

New: This issue resolves JSWSERVER-26255 [ JSWSERVER-26255 ]

Andy Rusnak made changes - 16/Jan/2025 6:27 PM

Description

Original: h3. Issue Summary

Issue Creation from within the JIRA portfolio plan fails if you have a required field configured in the create transition of the workflow. Please note that {*}if we disable the improved planning interface{*}, the same set up works fine.
h3. Steps to Reproduce

Install JSU plugin just to add a required field validator. We can follow the below steps
- Edit the workflow which is associated to the specific issuetype
- Click on the Create transition, and click on Validators
- Click on add validator
- Select the radio button "Fields Required (JSU)" and click add
- From the available fields, select Description and click "Add"
- Publish the workflow

1. Open an existing Portfolio plan
2. Click on Create Issue link from the plan
3. Provide the summary and select the Issue type as Story
4. Click on Review Changes button to view the modified details
5. Click on "Save Selected Changes in Jira" button
6. Changes cannot be saved' notification is displayed to the user.
h3. Expected Results

It will bring another dialog box requesting for other mandatory fields to fill in according to the issue type selected.
h3. Actual Results

Error as seen in the screenshot

The below exception is thrown in the xxxxxxx.log file:
{noformat}
2020-06-18 18:52:11,241 http-nio-8851-exec-6 WARN admin 1132x7016x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/issues/commit [c.a.r.j.c.scenario.common.BaseScenarioEntityCommitService] Error in commit operation.
com.atlassian.rm.jpo.env.issues.EnvironmentIssueCreateException: Specific error details: {description=Description is required.}
at com.atlassian.rm.jpo.env.issues.JiraIssueService.createIssue(JiraIssueService.java:166)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCreateAction.performApiOperation(ScenarioIssueCreateAction.java:88)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueModificationAction.perform(ScenarioIssueModificationAction.java:284)
at com.atlassian.rm.common.persistence.transaction.Registry.run(Registry.java:35)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCommitService.add(ScenarioIssueCommitService.java:137)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCommitService.add(ScenarioIssueCommitService.java:47)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.addInternal(BaseScenarioEntityCommitService.java:349)
at com.atlassian.rm.jpo.core.scenario.common.BaseRankableScenarioEntityCommitService.addInternal(BaseRankableScenarioEntityCommitService.java:68)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.executeOperation(BaseScenarioEntityCommitService.java:428)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.transactionalCommitInternal(BaseScenarioEntityCommitService.java:291)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService$2.apply(BaseScenarioEntityCommitService.java:257)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService$2.apply(BaseScenarioEntityCommitService.java:252)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inTransaction(TransactionHandler.java:111)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inNewTransaction(TransactionHandler.java:99)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inNewTransaction(TransactionHandler.java:89)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.lambda$inDatabaseTransaction$3(TransactionHandler.java:69)
at com.atlassian.rm.common.persistence.DefaultDatabaseProvider.lambda$run$0(DefaultDatabaseProvider.java:24)
at com.atlassian.rm.common.persistence.env.JiraDatabaseProvider.lambda$execute$0(JiraDatabaseProvider.java:34)
at com.atlassian.rm.common.bridges.jira.persistence.JiraDatabaseProviderBridge76.execute(JiraDatabaseProviderBridge76.java:59)
at com.atlassian.rm.common.persistence.env.JiraDatabaseProvider.execute(JiraDatabaseProvider.java:34)
at com.atlassian.rm.common.persistence.DefaultDatabaseProvider.run(DefaultDatabaseProvider.java:24)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inDatabaseTransaction(TransactionHandler.java:68)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.commitInternal(BaseScenarioEntityCommitService.java:252)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.commit(BaseScenarioEntityCommitService.java:143)
at com.atlassian.rm.jpo.rest.service.scenario.common.BaseScenarioCommitRestEndpoint.commit(BaseScenarioCommitRestEndpoint.java:43)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
... 8 filtered
at com.atlassian.rm.common.rest.scope.RequestOperationScopeDispatcher.dispatch(RequestOperationScopeDispatcher.java:25)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.mau.MauTrackingDispatcher.dispatch(MauTrackingDispatcher.java:28)
... 10 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69)
... 32 filtered
at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
... 8 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 57 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 16 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 19 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:213)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:204)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:135)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:124)
... 4 filtered
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
{noformat}
{noformat}
2020-06-18 18:52:11,256 http-nio-8851-exec-6 WARN admin 1132x7016x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/issues/commit [c.a.r.j.c.scenario.issue.IssueScenarioEntityCommitExceptionHandler] Exception when trying to commit issue: Specific error details: {description=Description is required.}.
2020-06-18 18:52:11,385 http-nio-8851-exec-22 ERROR admin 1132x7017x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/backlog/hiddenIssues [c.a.r.c.r.provider.exception.DefaultExceptionMapper] java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
com.google.gson.JsonSyntaxException: java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
at com.google.gson.internal.bind.TypeAdapters$8.read(TypeAdapters.java:263)
at com.google.gson.internal.bind.TypeAdapters$8.read(TypeAdapters.java:253)
at com.google.gson.internal.bind.TypeAdapterRuntimeTypeWrapper.read(TypeAdapterRuntimeTypeWrapper.java:40)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:81)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:60)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$1.read(ReflectiveTypeAdapterFactory.java:103)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:196)
at com.google.gson.Gson.fromJson(Gson.java:810)
at com.google.gson.Gson.fromJson(Gson.java:775)
at com.atlassian.rm.common.basics.gson.GsonJsonTransformer.fromJson(GsonJsonTransformer.java:23)
at com.atlassian.rm.common.rest.provider.GsonJerseyProviderUtf8.readFrom(GsonJerseyProviderUtf8.java:72)
at com.atlassian.rm.common.rest.provider.GsonJerseyProviderUtf8.readFrom(GsonJerseyProviderUtf8.java:25)
at com.sun.jersey.spi.container.ContainerRequest.getEntity(ContainerRequest.java:490)
at com.sun.jersey.spi.container.AdaptingContainerRequest.getEntity(AdaptingContainerRequest.java:236)
... 5 filtered
at com.atlassian.rm.common.rest.scope.RequestOperationScopeDispatcher.dispatch(RequestOperationScopeDispatcher.java:25)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.mau.MauTrackingDispatcher.dispatch(MauTrackingDispatcher.java:28)
... 11 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69)
... 32 filtered
at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
... 8 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 57 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 16 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 19 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:213)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:204)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:135)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:124)
... 4 filtered
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
at sun.misc.FloatingDecimal.readJavaFormatString(FloatingDecimal.java:2043)
at sun.misc.FloatingDecimal.parseDouble(FloatingDecimal.java:110)
at java.lang.Double.parseDouble(Double.java:538)
at com.google.gson.stream.JsonReader.nextLong(JsonReader.java:977)
{noformat}
h3. Workaround

Two known workarounds
1) Disable improved planning interface. The issue doesn't occur when this is disabled. (not available
2) The other workaround is to make the Field as Required from Field Configuration instead of setting it from the Workflow

New: h3. Issue Summary

Issue Creation from within the JIRA portfolio plan fails if you have a required field configured in the create transition of the workflow. Please note that {*}if we disable the improved planning interface{*}, the same set up works fine.

This can also happen if there isn't a validator on the create step, but the field isn't populated within the Plan interface (no 3rd party app). The window to populate the missing required field still doesn't pop up.

h3. Steps to Reproduce

Install JSU plugin just to add a required field validator. We can follow the below steps
- Edit the workflow which is associated to the specific issuetype
- Click on the Create transition, and click on Validators
- Click on add validator
- Select the radio button "Fields Required (JSU)" and click add
- From the available fields, select Description and click "Add"
- Publish the workflow

1. Open an existing Portfolio plan
2. Click on Create Issue link from the plan
3. Provide the summary and select the Issue type as Story
4. Click on Review Changes button to view the modified details
5. Click on "Save Selected Changes in Jira" button
6. Changes cannot be saved' notification is displayed to the user.
h3. Expected Results

It will bring another dialog box requesting for other mandatory fields to fill in according to the issue type selected.
h3. Actual Results

Error as seen in the screenshot

The below exception is thrown in the xxxxxxx.log file:
{noformat}
2020-06-18 18:52:11,241 http-nio-8851-exec-6 WARN admin 1132x7016x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/issues/commit [c.a.r.j.c.scenario.common.BaseScenarioEntityCommitService] Error in commit operation.
com.atlassian.rm.jpo.env.issues.EnvironmentIssueCreateException: Specific error details: {description=Description is required.}
at com.atlassian.rm.jpo.env.issues.JiraIssueService.createIssue(JiraIssueService.java:166)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCreateAction.performApiOperation(ScenarioIssueCreateAction.java:88)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueModificationAction.perform(ScenarioIssueModificationAction.java:284)
at com.atlassian.rm.common.persistence.transaction.Registry.run(Registry.java:35)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCommitService.add(ScenarioIssueCommitService.java:137)
at com.atlassian.rm.jpo.core.scenario.issue.ScenarioIssueCommitService.add(ScenarioIssueCommitService.java:47)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.addInternal(BaseScenarioEntityCommitService.java:349)
at com.atlassian.rm.jpo.core.scenario.common.BaseRankableScenarioEntityCommitService.addInternal(BaseRankableScenarioEntityCommitService.java:68)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.executeOperation(BaseScenarioEntityCommitService.java:428)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.transactionalCommitInternal(BaseScenarioEntityCommitService.java:291)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService$2.apply(BaseScenarioEntityCommitService.java:257)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService$2.apply(BaseScenarioEntityCommitService.java:252)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inTransaction(TransactionHandler.java:111)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inNewTransaction(TransactionHandler.java:99)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inNewTransaction(TransactionHandler.java:89)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.lambda$inDatabaseTransaction$3(TransactionHandler.java:69)
at com.atlassian.rm.common.persistence.DefaultDatabaseProvider.lambda$run$0(DefaultDatabaseProvider.java:24)
at com.atlassian.rm.common.persistence.env.JiraDatabaseProvider.lambda$execute$0(JiraDatabaseProvider.java:34)
at com.atlassian.rm.common.bridges.jira.persistence.JiraDatabaseProviderBridge76.execute(JiraDatabaseProviderBridge76.java:59)
at com.atlassian.rm.common.persistence.env.JiraDatabaseProvider.execute(JiraDatabaseProvider.java:34)
at com.atlassian.rm.common.persistence.DefaultDatabaseProvider.run(DefaultDatabaseProvider.java:24)
at com.atlassian.rm.common.persistence.transaction.TransactionHandler.inDatabaseTransaction(TransactionHandler.java:68)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.commitInternal(BaseScenarioEntityCommitService.java:252)
at com.atlassian.rm.jpo.core.scenario.common.BaseScenarioEntityCommitService.commit(BaseScenarioEntityCommitService.java:143)
at com.atlassian.rm.jpo.rest.service.scenario.common.BaseScenarioCommitRestEndpoint.commit(BaseScenarioCommitRestEndpoint.java:43)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
... 8 filtered
at com.atlassian.rm.common.rest.scope.RequestOperationScopeDispatcher.dispatch(RequestOperationScopeDispatcher.java:25)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.mau.MauTrackingDispatcher.dispatch(MauTrackingDispatcher.java:28)
... 10 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69)
... 32 filtered
at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
... 8 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 57 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 16 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 19 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:213)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:204)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:135)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:124)
... 4 filtered
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
{noformat}
{noformat}
2020-06-18 18:52:11,256 http-nio-8851-exec-6 WARN admin 1132x7016x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/issues/commit [c.a.r.j.c.scenario.issue.IssueScenarioEntityCommitExceptionHandler] Exception when trying to commit issue: Specific error details: {description=Description is required.}.
2020-06-18 18:52:11,385 http-nio-8851-exec-22 ERROR admin 1132x7017x1 27281f 0:0:0:0:0:0:0:1 /rest/jpo/1.0/backlog/hiddenIssues [c.a.r.c.r.provider.exception.DefaultExceptionMapper] java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
com.google.gson.JsonSyntaxException: java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
at com.google.gson.internal.bind.TypeAdapters$8.read(TypeAdapters.java:263)
at com.google.gson.internal.bind.TypeAdapters$8.read(TypeAdapters.java:253)
at com.google.gson.internal.bind.TypeAdapterRuntimeTypeWrapper.read(TypeAdapterRuntimeTypeWrapper.java:40)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:81)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:60)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$1.read(ReflectiveTypeAdapterFactory.java:103)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:196)
at com.google.gson.Gson.fromJson(Gson.java:810)
at com.google.gson.Gson.fromJson(Gson.java:775)
at com.atlassian.rm.common.basics.gson.GsonJsonTransformer.fromJson(GsonJsonTransformer.java:23)
at com.atlassian.rm.common.rest.provider.GsonJerseyProviderUtf8.readFrom(GsonJerseyProviderUtf8.java:72)
at com.atlassian.rm.common.rest.provider.GsonJerseyProviderUtf8.readFrom(GsonJerseyProviderUtf8.java:25)
at com.sun.jersey.spi.container.ContainerRequest.getEntity(ContainerRequest.java:490)
at com.sun.jersey.spi.container.AdaptingContainerRequest.getEntity(AdaptingContainerRequest.java:236)
... 5 filtered
at com.atlassian.rm.common.rest.scope.RequestOperationScopeDispatcher.dispatch(RequestOperationScopeDispatcher.java:25)
at com.atlassian.rm.common.rest.permissions.AnnotationPermissionDispatcher.dispatch(AnnotationPermissionDispatcher.java:49)
at com.atlassian.rm.common.rest.mau.MauTrackingDispatcher.dispatch(MauTrackingDispatcher.java:28)
... 11 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69)
... 32 filtered
at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
... 8 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 57 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 16 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 19 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:213)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:204)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:135)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:124)
... 4 filtered
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.NumberFormatException: For input string: "SCEN-0fbd194e-d5ce-48dd-8be1-846aeaf85fe9"
at sun.misc.FloatingDecimal.readJavaFormatString(FloatingDecimal.java:2043)
at sun.misc.FloatingDecimal.parseDouble(FloatingDecimal.java:110)
at java.lang.Double.parseDouble(Double.java:538)
at com.google.gson.stream.JsonReader.nextLong(JsonReader.java:977)
{noformat}
h3. Workaround

Two known workarounds
*For the required field validator on the transition*
1) Disable improved planning interface. The issue doesn't occur when this is disabled. (not available
2) The other workaround is to make the Field as Required from Field Configuration instead of setting it from the Workflow

*For a standard required field on the screen without use of any 3rd party validators*
* You can (if possible) add the field to the plan interface and set the field there. Then there is no need for the popup as the field is already set.

Jira Server Release Automation Bot[ADM-107524] made changes - 20/Nov/2024 3:50 PM

Resolution		New: Fixed [ 1 ]
Status	Original: Waiting for Release [ 12075 ]	New: Closed [ 6 ]

SET Analytics Bot made changes - 20/Nov/2024 2:47 AM

UIS

Original: 11

New: 23

Assignee:: Rajshri

Reporter:: Aditya M

Affected customers:: 38 This affects my team

Watchers:: 58 Start watching this issue

Created:: 18/Jun/2020 6:11 PM

Updated:: 09/Apr/2025 2:45 PM

Resolved:: 20/Nov/2024 3:50 PM

Jira Software Data Center

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Collapse comment: Julien Rey added a comment - 08/Apr/2025 2:22 PM

Expand comment: Julien Rey added a comment - 08/Apr/2025 2:22 PM

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