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  1. Jira Software Data Center
  2. JSWSERVER-20837

Completing subtasks in parent task cause Javascript error on Active Sprint

      Issue Summary

      If a user completes all the subtasks under a parent task, Jira throws a Javascript error instead of "Move to done" pop up.

      Steps to Reproduce

      1. Create a Sprint on a board.
      2. Create a parent issue and subtask under the issue.
      3. Start the Sprint
      4. From Active Sprint view, drag the subtask under the parent task to right most column.

      Video: JSWSERVER-20837.webm

      Expected Results

      Jira shows "Move to done" popup to ask if the user would like to move the parent task to the right most column (done column).

      Actual Results

      Jira shows the following Javascript error:

      In Google Chrome

      Stack trace
      TypeError: i(...).html is not a function
      at Object.o.showDialog (http://jira.maeve.com/vicky/s/91dc5346f12ccff724bf6e2fba7b16ab-CDN/suo2v6/815001/6411e0087192541a09d88223fb51a6a0/bd395930f8ed93ae280f8b25b772c4b2/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.project.sidebar,jira.global,atl.general,com.atlassian.jira.projects.sidebar.init,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-MY&whisper-enabled=true:6834:301)
      at Object. (http://jira.maeve.com/vicky/s/91dc5346f12ccff724bf6e2fba7b16ab-CDN/suo2v6/815001/6411e0087192541a09d88223fb51a6a0/bd395930f8ed93ae280f8b25b772c4b2/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.project.sidebar,jira.global,atl.general,com.atlassian.jira.projects.sidebar.init,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-MY&whisper-enabled=true:6892:9778)
      

      In Safari

      Exception: TypeError: i(".aui-blanket").html is not a function. (In 'i(".aui-blanket").html('')', 'i(".aui-blanket").html' is undefined)
      

      Workaround

      Dismiss the Javascript error, refresh the page and the user can move the parent issue to the right most column manually.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Software Data Center'
            1. Jira Software Data Center
            2. JSWSERVER-20837

            Completing subtasks in parent task cause Javascript error on Active Sprint

              • Icon: Bug Bug
              • Resolution: Fixed
              • Icon: High High
              • 8.16.0
              • 8.15.0
              • Sprint

                Issue Summary

                If a user completes all the subtasks under a parent task, Jira throws a Javascript error instead of "Move to done" pop up.

                Steps to Reproduce

                1. Create a Sprint on a board.
                2. Create a parent issue and subtask under the issue.
                3. Start the Sprint
                4. From Active Sprint view, drag the subtask under the parent task to right most column.

                Video: JSWSERVER-20837.webm

                Expected Results

                Jira shows "Move to done" popup to ask if the user would like to move the parent task to the right most column (done column).

                Actual Results

                Jira shows the following Javascript error:

                In Google Chrome

                Stack trace
                TypeError: i(...).html is not a function
                at Object.o.showDialog (http://jira.maeve.com/vicky/s/91dc5346f12ccff724bf6e2fba7b16ab-CDN/suo2v6/815001/6411e0087192541a09d88223fb51a6a0/bd395930f8ed93ae280f8b25b772c4b2/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.project.sidebar,jira.global,atl.general,com.atlassian.jira.projects.sidebar.init,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-MY&whisper-enabled=true:6834:301)
                at Object. (http://jira.maeve.com/vicky/s/91dc5346f12ccff724bf6e2fba7b16ab-CDN/suo2v6/815001/6411e0087192541a09d88223fb51a6a0/bd395930f8ed93ae280f8b25b772c4b2/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.project.sidebar,jira.global,atl.general,com.atlassian.jira.projects.sidebar.init,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-MY&whisper-enabled=true:6892:9778)
                

                In Safari

                Exception: TypeError: i(".aui-blanket").html is not a function. (In 'i(".aui-blanket").html('')', 'i(".aui-blanket").html' is undefined)
                

                Workaround

                Dismiss the Javascript error, refresh the page and the user can move the parent issue to the right most column manually.

                        dborshchov Dmytro Borshchov
                        vshanmugam Vicknesh Shanmugam (Inactive)
                        Votes:
                        6 Vote for this issue
                        Watchers:
                        41 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            dborshchov Dmytro Borshchov
                            vshanmugam Vicknesh Shanmugam (Inactive)
                            Affected customers:
                            6 This affects my team
                            Watchers:
                            41 Start watching this issue

                              Created:
                              Updated:
                              Resolved: