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  1. Jira Software Data Center
  2. JSWSERVER-20594

Page will not scroll to the created issue in Kanban Boards

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      Issue Summary

      When creating issues in Kanban Board, the page would not scroll down to the created issue. Thus users would need to manually scroll to the bottom to see the created issue.
      Reported to be affecting Chrome, Firefox and Edge

      This problem is not affecting Scrum Board's Backlog.

      Steps to Reproduce

      1. Create a Kanban board
      2. In the Kanban board, create several Issues
        • Ensure the list of issues in the column is long enough to require scrolling
      3. In the Kanban Board view, scroll to the top of the page
      4. Then create a new Issue in the Kanban Board via 'Create' header
      5. Once created, notice how the page is not scrolled to the created Issue
        • If you look at the URL, it has selected the Issue Key of the created Issue

      Expected Results

      The page would be scrolled to the created Issue
      scrollJira7_13_2.mp4
      This is a recording took in Jira 7.13.2, where the problem is not occurring

      Actual Results

      The page would not be scrolled to the created Issue
      scrollJira855.mp4

      Workaround

      • Manually scroll to the bottom of the page
      • Use the Browser's search function to search for the created Issue's Key
        • As a reference, the Issue Key can be identified in the URL after creation. Look for selectedIssue=.
      • Use Internet Explorer which is not affected by the bug

        1. scrollJira7_13_2.mp4
          1.14 MB
          Irfan Mazli Mazuki
        2. scrollJira855.mp4
          1.19 MB
          Irfan Mazli Mazuki

            [JSWSERVER-20594] Page will not scroll to the created issue in Kanban Boards

            Andrzej Poniatowski (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 762603 ]
            Krystian M made changes -
            Link New: This issue is related to JRASERVER-73150 [ JRASERVER-73150 ]
            Krystian M made changes -
            Link New: This issue causes JRASERVER-75002 [ JRASERVER-75002 ]
            Kamil Smigielski (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Krystian M made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            Krystian M made changes -
            Fix Version/s New: 9.3.0 [ 102403 ]
            Krystian M made changes -
            Status Original: Gathering Impact [ 12072 ] New: In Progress [ 3 ]
            Krystian M made changes -
            Assignee New: Krystian M [ b6cf9181bff6 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS New: 1

              b6cf9181bff6 Krystian M
              imazuki Irfan Mazli Mazuki (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: