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  1. Jira Data Center
  2. JRASERVER-73150

Click on "View on Board" link is not scrolling down to the highlighted issue on the Board containing more issues

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • 9.3.0
    • 8.17.1, 8.20.1, 8.20.2
    • Project - Agile Boards
    • None

    Description

      Issue Summary

      In the issue details page right-side panel, there's a View on Board link which serves as a quick way for you to see the issue on the board. However, it doesn't work if there are more issues on the board which doesn't fit in a screen as a whole. However, JIRA should be smart enough to locate the highlighted issue, regardless of its position on the board.

      PS: This was working in the Jira Versions 7. x.x however it is broken since Jira Version 8. x.x. We notice an FR -JSWSERVER-20045 raised to get the feature but it has worked on v 7. x.x but not on later versions.

      Steps to Reproduce

      1. Access Jira software v 8.20.1 application.
      2. Ensure that the Issues on the Active Sprint have more in number which doesn't fit in a single screen.
      3. Go to the Issue view page of any Issue located at the bottom of the Active Sprint Board.
      4. Click on "View on Board" from the right-side panel of the Issue view page.
      5. Jira redirects us to the Sprint Board but does not locate the issue card on the board.

      Expected Results

      JIRA should be smart enough to locate the highlighted issue, regardless of its position on the board.

      Actual Results

      Jira is not able to locate the issue on the Board.

      Workaround

      Scroll down the bar to locate the issue highlighted manually.

      Attachments

        1. HighlightsIssue.png
          HighlightsIssue.png
          96 kB
        2. Not_Working.png
          Not_Working.png
          182 kB
        3. V7_ViewBoard.png
          V7_ViewBoard.png
          167 kB
        4. V8_ViewBoard.png
          V8_ViewBoard.png
          200 kB

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              b6cf9181bff6 Krystian M
              f2e8859c5607 Kaleeswaran P (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: