Ranking in Kanban Backlog Fails when no Columns are mapped

XMLWordPrintable

    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 7.8.1, 7.9.2, 8.8.0, 8.20.2
    • Component/s: Backlog
    • 7.08
    • 20
    • Severity 3 - Minor
    • 1

      Problem

      When attempting to rank or order issues in the Kanban backlog, it fails with an error shown on the UI.

      Steps to Reproduce
      • Create a Kanban Board with some issue tickets
      • Configure the board and navigate to "Columns"
      • Enable the backlog by adding at least 1 status to "Kanban backlog"
      • Unmap all other columns. At this point, only the "Kanban backlog" will have a status mapped
      • Attempt to rank issues.
      Expected Results

      Issues can be ranked just fine.

      Actual results

      Ranking operation fails with an error in the UI.

      For 8.20+ environments, the following error is displayed in the UI instead:

      Workaround

      Ensure that there is at least 1 status mapped to a column.

        1. example-config.png
          example-config.png
          410 kB
        2. backlog-error.png
          backlog-error.png
          803 kB
        3. backlog-error-2.png
          backlog-error-2.png
          181 kB

            Assignee:
            Unassigned
            Reporter:
            David Chan
            Votes:
            21 Vote for this issue
            Watchers:
            28 Start watching this issue

              Created:
              Updated: