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  1. Jira Software Data Center
  2. JSWSERVER-16510

Ranking in Kanban Backlog Fails when no Columns are mapped

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • None
    • 7.8.1, 7.9.2, 8.8.0, 8.20.2
    • Backlog

    Description

      Problem

      When attempting to rank or order issues in the Kanban backlog, it fails with an error shown on the UI.

      Steps to Reproduce
      • Create a Kanban Board with some issue tickets
      • Configure the board and navigate to "Columns"
      • Enable the backlog by adding at least 1 status to "Kanban backlog"
      • Unmap all other columns. At this point, only the "Kanban backlog" will have a status mapped
      • Attempt to rank issues.
      Expected Results

      Issues can be ranked just fine.

      Actual results

      Ranking operation fails with an error in the UI.

      For 8.20+ environments, the following error is displayed in the UI instead:

      Workaround

      Ensure that there is at least 1 status mapped to a column.

      Attachments

        1. backlog-error.png
          backlog-error.png
          803 kB
        2. backlog-error-2.png
          backlog-error-2.png
          181 kB
        3. example-config.png
          example-config.png
          410 kB

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              Unassigned Unassigned
              dchan David Chan
              Votes:
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              Watchers:
              26 Start watching this issue

              Dates

                Created:
                Updated: