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Uploaded image for project: 'Jira Software Data Center'
  1. Jira Software Data Center
  2. JSWSERVER-16509

Nothing happens when clicking Link Bitbucket Cloud or Github account

    • 7.08
    • 17
    • Severity 2 - Major
    • 24
    • Hide
      Atlassian Update – 30 April 2018

      Hi everyone,

      The current issue affects two Jira versions - 7.8.1 and 7.9.1.

      The 7.9.0 version got the patched version of the affected plug-in (4.3.1) wheres 7.9.1 got the older version of the affected plug-in, which contains a bug.

      Therefore 7.9.1 is also affected by the bug.

       

      We plan to release 7.9.2 version soon and 7.10.0 later, where the case is resolved.
      Until then we recommend applying the suggested workaround on the affected Jira instances.

       

      Earlier versions, such as 7.6.x, 7.7.x are not affected by the issue.
      Versions 7.8.2 and above are also safe to upgrade.

       

      Regards,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 30 April 2018 Hi everyone, The current issue affects two Jira versions - 7.8.1 and 7.9.1. The 7.9.0 version got the patched version of the affected plug-in (4.3.1) wheres 7.9.1 got the older version of the affected plug-in, which contains a bug. Therefore 7.9.1 is also affected by the bug.   We plan to release 7.9.2 version soon and 7.10.0 later, where the case is resolved. Until then we recommend applying the suggested workaround on the affected Jira instances.   Earlier versions, such as 7.6.x, 7.7.x are not affected by the issue. Versions 7.8.2 and above are also safe to upgrade.   Regards, Ignat Alexeyenko Jira Bugmaster

      Summary

      DVCS accounts - Link account button not working

      Environment

      • Chrome
      • Mozilla Firefox

      Steps to Reproduce

      Go to DVCS page in Jira and Click Link Bitbucket Cloud or Github account

      Expected Results

      A dialog box will appear to add a new account.

      Actual Results

      Nothing is happening when Link Bitbucket Cloud or Github account is clicked.

      Workaround

      1. Stop JIRA
      2. Remove the JIRA_HOME/plugin/installed-plugins/jira-dvcs-connector-plugin-4.3.0.jar file
      3. Download and move jira-dvcs-connector-plugin-4.2.1.jar into that directory
      4. Start JIRA

      Notes:

      • The following will be shown if JIRA is upgraded to 7.8.1 that has an existing DVCS Accounts.
      • JIRA log will shows the following logging and fixed the error message after followed the workaround:
        2018-03-27 14:25:48,991 DVCSConnector.MessageExecutor:thread-24 ERROR ServiceRunner     [c.a.j.p.d.service.message.MessageConsumer] Synchronization failed: Index: 0, Size: 0
        java.lang.IndexOutOfBoundsException: Index: 0, Size: 0
        	at java.util.ArrayList.rangeCheck(ArrayList.java:653)
        	at java.util.ArrayList.get(ArrayList.java:429)
        	at com.atlassian.jira.plugins.dvcs.dao.impl.querydsl.MessageDaoQueryDsl.getById(MessageDaoQueryDsl.java:203)
        

        1. dvcs.PNG
          dvcs.PNG
          57 kB
        2. image-2018-03-29-14-51-41-620.png
          image-2018-03-29-14-51-41-620.png
          231 kB
        3. image-2018-03-29-15-05-39-226.png
          image-2018-03-29-15-05-39-226.png
          29 kB
        4. jira-dvcs-connector-plugin-4.2.1.jar
          3.19 MB
        5. upgradeto781.png
          upgradeto781.png
          60 kB

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Software Data Center'
            1. Jira Software Data Center
            2. JSWSERVER-16509

            Nothing happens when clicking Link Bitbucket Cloud or Github account

              • 7.08
              • 17
              • Severity 2 - Major
              • 24
              • Hide
                Atlassian Update – 30 April 2018

                Hi everyone,

                The current issue affects two Jira versions - 7.8.1 and 7.9.1.

                The 7.9.0 version got the patched version of the affected plug-in (4.3.1) wheres 7.9.1 got the older version of the affected plug-in, which contains a bug.

                Therefore 7.9.1 is also affected by the bug.

                 

                We plan to release 7.9.2 version soon and 7.10.0 later, where the case is resolved.
                Until then we recommend applying the suggested workaround on the affected Jira instances.

                 

                Earlier versions, such as 7.6.x, 7.7.x are not affected by the issue.
                Versions 7.8.2 and above are also safe to upgrade.

                 

                Regards,
                Ignat Alexeyenko
                Jira Bugmaster

                Show
                Atlassian Update – 30 April 2018 Hi everyone, The current issue affects two Jira versions - 7.8.1 and 7.9.1. The 7.9.0 version got the patched version of the affected plug-in (4.3.1) wheres 7.9.1 got the older version of the affected plug-in, which contains a bug. Therefore 7.9.1 is also affected by the bug.   We plan to release 7.9.2 version soon and 7.10.0 later, where the case is resolved. Until then we recommend applying the suggested workaround on the affected Jira instances.   Earlier versions, such as 7.6.x, 7.7.x are not affected by the issue. Versions 7.8.2 and above are also safe to upgrade.   Regards, Ignat Alexeyenko Jira Bugmaster

                Summary

                DVCS accounts - Link account button not working

                Environment

                • Chrome
                • Mozilla Firefox

                Steps to Reproduce

                Go to DVCS page in Jira and Click Link Bitbucket Cloud or Github account

                Expected Results

                A dialog box will appear to add a new account.

                Actual Results

                Nothing is happening when Link Bitbucket Cloud or Github account is clicked.

                Workaround

                1. Stop JIRA
                2. Remove the JIRA_HOME/plugin/installed-plugins/jira-dvcs-connector-plugin-4.3.0.jar file
                3. Download and move jira-dvcs-connector-plugin-4.2.1.jar into that directory
                4. Start JIRA

                Notes:

                • The following will be shown if JIRA is upgraded to 7.8.1 that has an existing DVCS Accounts.
                • JIRA log will shows the following logging and fixed the error message after followed the workaround:
                  2018-03-27 14:25:48,991 DVCSConnector.MessageExecutor:thread-24 ERROR ServiceRunner     [c.a.j.p.d.service.message.MessageConsumer] Synchronization failed: Index: 0, Size: 0
                  java.lang.IndexOutOfBoundsException: Index: 0, Size: 0
                  	at java.util.ArrayList.rangeCheck(ArrayList.java:653)
                  	at java.util.ArrayList.get(ArrayList.java:429)
                  	at com.atlassian.jira.plugins.dvcs.dao.impl.querydsl.MessageDaoQueryDsl.getById(MessageDaoQueryDsl.java:203)
                  

                  1. dvcs.PNG
                    dvcs.PNG
                    57 kB
                  2. image-2018-03-29-14-51-41-620.png
                    image-2018-03-29-14-51-41-620.png
                    231 kB
                  3. image-2018-03-29-15-05-39-226.png
                    image-2018-03-29-15-05-39-226.png
                    29 kB
                  4. jira-dvcs-connector-plugin-4.2.1.jar
                    3.19 MB
                  5. upgradeto781.png
                    upgradeto781.png
                    60 kB

                        aermolenko Tony Miller
                        abinomar Amirul Ikhwan Omar (Inactive)
                        Affected customers:
                        8 This affects my team
                        Watchers:
                        28 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            aermolenko Tony Miller
                            abinomar Amirul Ikhwan Omar (Inactive)
                            Affected customers:
                            8 Vote for this issue
                            Watchers:
                            28 Start watching this issue

                              Created:
                              Updated:
                              Resolved: