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  1. Jira Software Server and Data Center
  2. JSWSERVER-16509

DVCS accounts - Link account button not working

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    Details

    • Introduced in Version:
      7.08
    • Current Status:
      Hide
      Atlassian Update – 30 April 2018

      Hi everyone,

      The current issue affects two Jira versions - 7.8.1 and 7.9.1.

      The 7.9.0 version got the patched version of the affected plug-in (4.3.1) wheres 7.9.1 got the older version of the affected plug-in, which contains a bug.

      Therefore 7.9.1 is also affected by the bug.

       

      We plan to release 7.9.2 version soon and 7.10.0 later, where the case is resolved.
      Until then we recommend applying the suggested workaround on the affected Jira instances.

       

      Earlier versions, such as 7.6.x, 7.7.x are not affected by the issue.
      Versions 7.8.2 and above are also safe to upgrade.

       

      Regards,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 30 April 2018 Hi everyone, The current issue affects two Jira versions - 7.8.1 and 7.9.1. The 7.9.0 version got the patched version of the affected plug-in (4.3.1) wheres 7.9.1 got the older version of the affected plug-in, which contains a bug. Therefore 7.9.1 is also affected by the bug.   We plan to release 7.9.2 version soon and 7.10.0 later, where the case is resolved. Until then we recommend applying the suggested workaround on the affected Jira instances.   Earlier versions, such as 7.6.x, 7.7.x are not affected by the issue. Versions 7.8.2 and above are also safe to upgrade.   Regards, Ignat Alexeyenko Jira Bugmaster
    • Symptom Severity:
      Severity 2 - Major
    • Support reference count:
      17
    • UIS:
      24
    • Occurrence Factor:
      50%

      Description

      Summary

      DVCS accounts - Link account button not working

      Environment

      • Chrome
      • Mozilla Firefox

      Steps to Reproduce

      Go to DVCS page in Jira and Click Link Bitbucket Cloud or Github account

      Expected Results

      A dialog box will appear to add a new account.

      Actual Results

      Nothing is happening when Link Bitbucket Cloud or Github account is clicked.

      Workaround

      1. Stop JIRA
      2. Remove the JIRA_HOME/plugin/installed-plugins/jira-dvcs-connector-plugin-4.3.0.jar file
      3. Download and move jira-dvcs-connector-plugin-4.2.1.jar into that directory
      4. Start JIRA

      Notes:

      • The following will be shown if JIRA is upgraded to 7.8.1 that has an existing DVCS Accounts.
      • JIRA log will shows the following logging and fixed the error message after followed the workaround:
        2018-03-27 14:25:48,991 DVCSConnector.MessageExecutor:thread-24 ERROR ServiceRunner     [c.a.j.p.d.service.message.MessageConsumer] Synchronization failed: Index: 0, Size: 0
        java.lang.IndexOutOfBoundsException: Index: 0, Size: 0
        	at java.util.ArrayList.rangeCheck(ArrayList.java:653)
        	at java.util.ArrayList.get(ArrayList.java:429)
        	at com.atlassian.jira.plugins.dvcs.dao.impl.querydsl.MessageDaoQueryDsl.getById(MessageDaoQueryDsl.java:203)
        

        Attachments

        1. dvcs.PNG
          dvcs.PNG
          57 kB
        2. image-2018-03-29-14-51-41-620.png
          image-2018-03-29-14-51-41-620.png
          231 kB
        3. image-2018-03-29-15-05-39-226.png
          image-2018-03-29-15-05-39-226.png
          29 kB
        4. jira-dvcs-connector-plugin-4.2.1.jar
          3.19 MB
        5. upgradeto781.png
          upgradeto781.png
          60 kB

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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Last commented:
                  22 weeks, 3 days ago