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  1. Jira Software Data Center
  2. JSWSERVER-16088

Error running health check since updating JIRA

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      The health check shows an End of Life error with timeout. The logs on the server show the following:

      HealthCheckWatchdog:thread-7 WARN      [c.a.t.healthcheck.concurrent.SupportHealthCheckTask] Health check Ende der Lebensdauer was unable to complete within the timeout of 20000.
      HealthCheck:thread-3 WARN      [c.a.t.j.healthcheck.util.SupportEolCheckUtil] Not able to retrieve the JIRA version information from MPAC
      HealthCheck:thread-3 ERROR      [c.a.t.j.healthcheck.support.EolSupportHealthCheck] An error occurred when performing the EOL check, see the exceptions for more info
      org.apache.http.conn.ConnectTimeoutException: Connect to marketplace.atlassian.com:443 [marketplace.atlassian.com/52.45.138.71, marketplace.atlassian.com/54.84.49.145, marketplace.atlassian.com/34.192.235.81] failed: Connection timed out

            Unassigned Unassigned
            93586dc12d21 Chiara Siegbert
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              Created:
              Updated: