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Bug
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Resolution: Fixed
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Low (View bug fix roadmap)
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7.3.0, 7.2.2, 7.7.0, 7.11.2
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None
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7.02
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16
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Severity 3 - Minor
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5
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Summary
The burndown chart is not showing the information when an issue is removed from the sprint.
Steps to Reproduce
- create sprint A
- put issue 1 in sprint A
- start and close sprint A without completing issue 1
- create sprint B
- put issue 1 and 2 in sprint B
- start sprint B
- remove both issues from sprint B
Expected Results
Burndown chart shows both issue 1 and issue 2 as being removed from sprint B
Actual Results
Burndown chart only shows issue 2 as being removed from sprint B
Notes
- This is affecting issues that don't have an estimation.
- Seems to be only affecting Original Time Estimate & Original Story Points estimation only.
- Issue Type such as Task is not affected.
Workaround
- Workaround 1 (Original Story Points)
The only known workaround for now is to put the issue back in the Sprint after removal and then remove again - Workaround 2 (Original Time Estimate)
Assign 0m to the issue's estimation will keep it in the report.
- is duplicated by
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JSWSERVER-18147 Issue removed from the Sprint does not appear in the Sprint report under Issue removed from Sprint
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- Closed
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- relates to
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JSWSERVER-14984 Issue removed from Sprint not showing in Burndown Chart or Sprint Report
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- Closed
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JSWSERVER-13810 Issues removed from active sprint are no longer shown in the Sprint Report or Burndown Chart
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- Closed
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JSWSERVER-15747 Issues removed from sprint not showing up in Agile Reports after upgrade
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- Gathering Impact
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- mentioned in
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This should be treated at a HUGE issue, it undermines the core of Scrum and Sprints as it not only hides information but also falsely presents data as correct when it's not.
If we remove a story from an active sprint which was previously in a "Completed sprints" then Jira "forgets" it was ever in the current sprint! This is causing real issues with the use of your product. If we remove a story from an active sprint which was previously in anther "Completed sprints" then Jira "forgets" it was ever in the current sprint!
This means when mid-sprint if we swap a story from the current sprint with the backlog, then the burndown, sprint report, etc. makes it look like we are just adding new stories to the active sprint without taking anything out! Total loss of control.
I.E. Take out 4 points, add 4 points, you expect the burndown to stay at the same level. But no, the burndown goes up and there is Absolutely NO record of this in the "Sprint Report", "Burndown Report" the only place this information is shown on it on the story's Activity "history" tab, shown as: "Sprint Sprint 8 - 25th April, Sprint 11 - 6th June [ 21214, 21360 ] Sprint 8 - 25th April, Sprint 12 - 20th June [ 21214, 21459 ]""Rank_DUP Ranked lower"
These removed stories do not show in the "Issues Removed From Sprint" "Sprint Report".
Anyone know of a workaround? The only one I can think of is to zero out the story points of the story and leave it in the active sprint (make a note of the story points in the comments of the story). this was at least if we add a new story to active sprint it will keep the burndown at the same level.
If anyone else can think of a way to hack the system to bodge this issue, please let me know, I have messed around with it and think it may be something to do with the filter rules Jira is using to show what’s in sprint. I.E. Only show stories removed if they were not already in a completed sprint.
Jira Software server
Jira v7.13.1 with JIRA Agile v7.13.0-DAILY20190110202320