-
Bug
-
Resolution: Fixed
-
Low (View bug fix roadmap)
-
2015-12-14 Cloud, 2016-02-29 Cloud, 7.1.1, 7.2.0, 7.1.2, 7.3.1
-
None
-
7.01
-
17
-
Severity 3 - Minor
-
70
-
NOTE: This bug report is for JIRA Software Server. Using JIRA Software Cloud? See the corresponding bug report.
Summary
The Epic and Story description are wrong on the help page.
- <instance-url>/secure/ShowConstantsHelp.jspa?decorator=popup#IssueTypes
Steps to Reproduce
- In the instance click to create an issue;
- On the right side of Issue Type click on the help button.
Expected Results
Shows the right description.
Actual Results
| Issue Type | Description Shown |
|---|---|
| Epic | gh.issue.epic.desc |
| Story | gh.issue.story.desc |
| Bug | jira.translation.issuetype.bug.name.desc |
It also shows these incorrect strings on the Issue Types page in administration.
Workaround
Always generate backup of your database before making any changes to it via SQL. Any workaround requiring SQL changes carries inherent risk so a backup of your DB is essential to restore working conditions if there is a critical problem.
1. Execute the following queries in your database:
If you are using languages other than English, please replace the description string in queries with respective translation
UPDATE issuetype SET description='A problem which impairs or prevents the functions of the product.' WHERE description='jira.translation.issuetype.bug.name.desc'
UPDATE issuetype SET description='Created by JIRA Software - do not edit or delete. Issue type for a big user story that needs to be broken down.' WHERE description='gh.issue.epic.desc'
UPDATE issuetype SET description='Created by JIRA Software - do not edit or delete. Issue type for a user story.' WHERE description='gh.issue.story.desc'
2. Restart the JIRA instance
- duplicates
-
-
- Closed
-
-
-
- Closed
-
-
-
- Closed
-
-
-
- Closed
-
-
SW-3038 Failed to load
- is duplicated by
-
-
- Closed
-
- is related to
-
-
- Closed
-
-
SW-3146 Loading...
- relates to
-
-
- Closed
-
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JSWSERVER-13032] Description for Epic and Story are not showing on Issue Types or help page
| Minimum Version | New: 7.01 |
| Workflow | Original: JAC Bug Workflow v2 [ 2854293 ] | New: JAC Bug Workflow v3 [ 2938237 ] |
| Status | Original: Resolved [ 5 ] | New: Closed [ 6 ] |
| Symptom Severity | Original: Minor [ 14432 ] | New: Severity 3 - Minor [ 15832 ] |
| Workflow | Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2540731 ] | New: JAC Bug Workflow v2 [ 2854293 ] |
| Workflow | Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1549392 ] | New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2540731 ] |
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: Soaking [ 10041 ] | New: Resolved [ 5 ] |
| UIS | Original: 68 | New: 70 |
| Assignee | Original: Piotr Ackermann [ packermann ] | New: Tilwin Joy [ tjoy ] |
| Assignee | New: Piotr Ackermann [ packermann ] | |
| Status | Original: Awaiting Soak [ 10040 ] | New: Soaking [ 10041 ] |
| Assignee | Original: Tilwin Joy [ tjoy ] | |
| Status | Original: Technical Review [ 10028 ] | New: Awaiting Soak [ 10040 ] |