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  1. Jira Software Data Center
  2. JSWSERVER-12616

Agile Boards containing multiple active Sprints lead to inaccurate information in Release Burndown report

    • 6.03
    • 47
    • Severity 2 - Major
    • 5
    • Hide
      Atlassian Update – 22 Oct 2018

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem.
      The team has acknowledged that the issue has an impact on the Software Teams and agree that it has to be prioritised in the Long Term.

      We would aim to address the problem within the next 6-9 months or so, yet please do not consider this a deadline to fix the bug, but rather as an estimated timeline.

      While our decision to prioritise this in distant timeline might be frustrating, we want to be clear in managing your expectations.
      The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

      Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.

      Thank you,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 22 Oct 2018 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. The team has acknowledged that the issue has an impact on the Software Teams and agree that it has to be prioritised in the Long Term . We would aim to address the problem within the next 6-9 months or so, yet please do not consider this a deadline to fix the bug, but rather as an estimated timeline. While our decision to prioritise this in distant timeline might be frustrating, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

      Summary

      • In the Release Burndown report, if the "Active" period of two or more sprints that contain issues under a given Version overlap, all issues will be displayed under one single, latest sprint.
      • Having multiple overlapping Sprints on a single Agile board can happen if:
        • "Parallel Sprints" is enabled;
        • The board contains issues from other boards;

      Steps to Reproduce

      With "Parallel Sprints" enabled
      1. Enable "Parallel Sprints", as described here;
      2. Create a project;
      3. Create a version under that project;
      4. Create a board with all issues from the project;
      5. Create two or more Sprints, associating one or more issues of the board per Sprint;
      6. Estimate all issues and set the created version as "Fix Version" of the issues;
      7. Start all created Sprints;
      8. Close one or more issues in each Sprint;
      9. Complete all Sprints;

      Starting Multiple Active Sprints without 'Parallel Sprints'

      1. Have an existing board (Board 1) with a filter showing: "project = SSP ORDER BY Rank ASC"
      2. Create a second board (Board 2) with a filter covering just a limited set of issues in the SSP project: "issue in (SSP-1,SSP-2) ORDER BY Rank ASC"
      3. Now start a Sprint in Board 1, then Board 2
      4. Refresh Board 1, notice that there are two active Sprints showing

      Expected Result

      • Release Burndown report will show list of issue respectively to its own sprint

      Actual Result

      • Release Burndown report shows all the issues under the Sprint last closed.

      Workaround

      If due to Parallel Sprints
      • Avoid using parallel sprint

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          Form Name

            [JSWSERVER-12616] Agile Boards containing multiple active Sprints lead to inaccurate information in Release Burndown report

            NiYunfan added a comment -

            Also see this problem in our Jira software server (v8.14.1)

            Please help to fix it. Thanks!

            NiYunfan added a comment - Also see this problem in our Jira software server (v8.14.1) Please help to fix it. Thanks!

            The same issue we are facing in JIRA v7.10.2 too,any chance this issue can be fixed in latest release?

            It was opened from more than 4 years.Please fixed this issue on priority.

            Dnyaneshwar Ramesh Borase added a comment - The same issue we are facing in JIRA v7.10.2 too,any chance this issue can be fixed in latest release? It was opened from more than 4 years.Please fixed this issue on priority.

            We are also experiencing this issue with our parallel sprints, one in the US and one in ASIA.

            Thank you for your consideration.

            Mark Dodrill added a comment - We are also experiencing this issue with our parallel sprints, one in the US and one in ASIA. Thank you for your consideration.

            Hi, in my team we also have different sprints for different teams and both the release and epic burnup show issues as completed in the wrong sprint and the burnup show wrong data 

            Lucia Garbarini added a comment - Hi, in my team we also have different sprints for different teams and both the release and epic burnup show issues as completed in the wrong sprint and the burnup show wrong data 

            We also have multiple teams and need the burndowns in our stakeholder reports. This bug makes them confusing and thus unusable for this purpose.

            Marco Giancotti added a comment - We also have multiple teams and need the burndowns in our stakeholder reports. This bug makes them confusing and thus unusable for this purpose.

            This issue is a problem for us. We have 3 parallel sprint teams that work across products. Given this issue, the Release Burndown report is not useful and it is difficult to ascertain predicted release completion. 

            Elizabeth Karam added a comment - This issue is a problem for us. We have 3 parallel sprint teams that work across products. Given this issue, the Release Burndown report is not useful and it is difficult to ascertain predicted release completion. 

            The same issue we are facing in JIRA v7.3.6 too,any chance this issue can be fixed in latest release?

            It was opened from more than 2 years.Please fixed this issue on priority.

             

            Dnyaneshwar Ramesh Borase added a comment - The same issue we are facing in JIRA v7.3.6 too,any chance this issue can be fixed in latest release? It was opened from more than 2 years.Please fixed this issue on priority.  

            evrao added a comment - - edited

            we have multiple scrum teams work on the same product backlog and using common Board. In this case we see the release Burn down data is not shown correctly as which scrum team completed how many story points in each sprint.. Due to this the we don't get right report on how many more sprints would be needed for this release.  Support Request #GHS-94657 is raised for the same.

            we feel this Today it is very common for multiple teams to work on a single product backlog and hence reports need to be fixed. without this we can't use the release burn down which is one of most important report . Hence  consider raising the priority for this  Bug .

            Kindly suggest if there is an WA for this issue until this is resolved.

            evrao added a comment - - edited we have multiple scrum teams work on the same product backlog and using common Board. In this case we see the release Burn down data is not shown correctly as which scrum team completed how many story points in each sprint.. Due to this the we don't get right report on how many more sprints would be needed for this release.  Support Request #GHS-94657 is raised for the same. we feel this Today it is very common for multiple teams to work on a single product backlog and hence reports need to be fixed. without this we can't use the release burn down which is one of most important report . Hence  consider raising the priority for this  Bug . Kindly suggest if there is an WA for this issue until this is resolved.

            The same issue we are facing in JIRA v7.0.10 too,any chance this issue can be fixed in latest release?

            Dnyaneshwar Ramesh Borase added a comment - The same issue we are facing in JIRA v7.0.10 too,any chance this issue can be fixed in latest release?

            amit raj added a comment -

            Please edit the issue, affects JIRA v7.0.5 too, any chance this issue can be fixed in latest release?

            amit raj added a comment - Please edit the issue, affects JIRA v7.0.5 too, any chance this issue can be fixed in latest release?

              Unassigned Unassigned
              amasut Azfar Masut (Inactive)
              Affected customers:
              59 This affects my team
              Watchers:
              67 Start watching this issue

                Created:
                Updated: