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Suggestion
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Resolution: Unresolved
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None
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0
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Currently, we can only suppress Email notifications for the Edit Issue action performed by automation or Jira. However, we still receive a notification on the instance:
Suggested workaround
Provide an option to suppress email notifications as well as the Notifications on the instance triggered due to actions performed by Automation or Jira, including app notifications, i.e. Slack notifications.
- is duplicated by
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- Closed
- relates to
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- Gathering Interest
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- Gathering Interest
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- Future Consideration
[AUTO-602] Option to suppress in-product / in-app notifications caused by Automation for Jira actions
Every automation we create should have a checkmark to activate or turn off the notifications for that automation specifically. Some automations need a notification, some don't.
Let it on by default, that's fine, but allow admins to turn it off on a case by case basis.
I work at a company with thousands of team members using Jira everyday. For a few years now, since we have begun using Automation for Jira, every morning there is "9+" on my notification bell in Jira/Confluence and it's just issue after issue after issue... "updated by Jira for Automation". It make the notifications feature, which is typically very useful, quite invaluable. 89403358cf11 the sooner a resolution can be made available to resolve this, the sooner we will gain a high value feature back that has been lost for us for years. Thank you.
And for the love of all that is unholy as well... Please get rid of these unnecessary notifications.
Please, for the love of all that is holy, fix these unnecessary notifications.
Fellas, the interest has been gathered.
Let's move this along please
This is my #1 request: In giant environments, my important notifications are lost away by automation spam.
As an alternative, perhaps a 2nd bell for automation notifications? People want notifications on human updates. 89403358cf11 I believe this can now be promoted from "gathering interest" to the next stage at this point.
How on Earth is this still not implemented. We were considering moving away from Jira anyway and the constant notification spam (rendering the notification system essentially useless) is not helping your case.
89403358cf11 skahol This has the MOST votes (836) on the entire AUTO board and still hasn't been moved out of "Gathering Interest". I think it's abundantly clear that the interest is there. What's the hold up?
Its a real shame that even you guys, the maintainers, aren't able to demonstrate JIRA being effective for change management.
I came here with darkness in my heart because this annoying issue is still unresolved. Please, fix this simple thing. Your actions will improve life every so slightly for many thousands of people each day. IT IS A NO BRAINER