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  1. Jira Software Cloud
  2. JSWCLOUD-17392 Next-Gen projects
  3. JSWCLOUD-20625

CSV imports does not map Issue types for Next-gen

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    Details

    • Type: Sub-task
    • Status: Open (View Workflow)
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: next-gen
    • Labels:
      None

      Description

      Issue Summary

      When trying to import Issues via CSV into Next-gen Projects in Jira, the CSV importer fails to assign the Issues to the defined Issue Types and assigns it to a default Story/Task Issue Type.

      Environment

      • Next-gen Project
      • External System Import

      Steps to Reproduce

      1. Prepare a CSV file with the Issue Type header with defined values (Epic, Bug, Custom,...)
      2. Import the CSV file into a Next-gen Project
      3. In the field mapping step, map the Issue Type field to their respective Issue Types

      Expected Results

      • Issues are created as the defined Issue Types from the file (Epic, Bug, Custom,...)

      Actual Results

      All of the Issues are created as a Story or Task Issue Type (varies per Project).

      Workaround

      1. Import the CSV file into a Classic Software Project instead
      2. Move the issues from the Classic Software Project to the Next-gen Project

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              Assignee:
              Unassigned Unassigned
              Reporter:
              beltoellis Belto Ellis
              Votes:
              27 Vote for this issue
              Watchers:
              35 Start watching this issue

                Dates

                Due:
                Created:
                Updated: