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  1. Jira Software Cloud
  2. JSWCLOUD-17071

Unable to add users as board admin if the user key have a colon punctuation ( : ).

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    Description

      Summary

      When adding a user as board admin, if the user key have a colon punctuation ( : ), JIRA will stop to read the user key at the colon punctuation ( : ), showing a error message and saying that the value entered till the colon punctuation ( : ) is not a valid user.

      Example:
      User key = 557058:3578
      Error: 557058 is not a valid user.

      Important Note: User key is not the same as User name, they are two different user attributes, the User key is only visible via database.

      Steps to Reproduce

      1. Create a new user and make sure that this user have a colon punctuation ( : ) on his user key.
      2. Try to add this user as a board admin.

      Expected Results

      The user will be added as board admin.

      Actual Results

      The user is not added as board admin and there is a error message saying XXXX is not a valid user.

      Workaround

      Use groups instead of single users as the board admin.

      Attachments

        1. Error.png
          61 kB
          Adalberto Schneider
        2. image-2018-08-30-15-55-09-609.png
          16 kB
          biniek
        3. Screen Shot 2018-08-24 at 10.53.20.png
          4 kB
          Adalberto Schneider
        4. Screen Shot 2018-08-24 at 10.53.20.png
          4 kB
          Adalberto Schneider
        5. Screen Shot 2018-08-24 at 11.05.37.png
          47 kB
          Adalberto Schneider
        6. Screenshot 2020-10-30 at 12.12.53 PM.png
          111 kB
          Arvind Kumar

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            People

              akumar4@atlassian.com Arvind Kumar
              aschneider@atlassian.com Adalberto Schneider
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              Dates

                Created:
                Updated:
                Resolved: