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Suggestion
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Resolution: Unresolved
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21
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Update 10 January 2024
The Create + option now appears on company-managed Kanban boards except when certain configurations are set. It should appear on the board regardless of these configurations.
Configurations that cause Create + option to disappear from a company-managed Kanban board:
- If the board has Swimlanes enabled with Select method set to Queries or Projects
- Anything other than a default workflow - a single workflow for all issue types with only global status transitions (no validators, or screens).
- Anything other than default board JQL
project = USER_PROJECT_KEY ORDER BY Rank ASC
- System setting "Allow users to select a status for an issue they’re creating" disabled on https://<your site name>.atlassian.net/secure/admin/EditApplicationProperties!default.jspa
- A required field in the field configuration of any issue type
Like the other users in [this community post](https://community.atlassian.com/t5/Jira-questions/How-to-add-an-issue-to-the-Kanban-board-from-the-Kanban-board/qaq-p/22062), I was perplexed as to how I could create an issue directly from the Kanban board on a project. I then realized that the "create issue" button being referenced was the one on the sidebar of the page. However, I also noticed that the business "board" view DID have a "create new issue" button directly on the Kanban board under "backlog". From a usability standpoint (especially since my organization is looking to use Jira with end-users), it would be great to have that button present so that it's obvious in some way how a new issue is created.
- relates to
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JSWCLOUD-26218 Add "+ Create" to the columns in Company Managed projects / inline issue creation on Scrum boards
- Gathering Interest
- mentioned in
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