Summary

Viewing the Backlog with an empty sprint shows "An Error occurred" on screen:

Note:

• The error doesn't affect the backlog and can be disregarded.

Environment

• Browser: Internet Explorer 11

Note:

• It works in Chrome, Safari and Firefox

Steps to Reproduce

1. Create a Sample Scrum Project.
2. Create a quick filter with jql "project = <project key>"
3. Navigate to Backlog.
4. Notice that there is already an active sprint
5. Create an empty sprint.
6. Apply the above created quick filter and refresh the page.

Expected Results

Board loads without error

Actual Results

The following error occurs in the UI:

An error occurred
Hide…

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
Details

        Exception: Script error.
        Resource: https://d2p4ir3ro0j0cb.cloudfront.net/<INSTANCE_NAME>.atlassian.net/s/7f6ff4107231bec8ba4595df86c97ca2-CDN/en_US-lyyi7f/71001/92a2ec46d1f53aa12621c7f48091ee7b/d9e265262e3f625277854f2bb2159604/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.global,jira.project.sidebar,jira.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&jira-nps-enabled=true&locale=en-US&nps-not-opted-out=true
        Line: 0
        Column: 0

Workaround

• Dismiss to hide the error. It will re appear when refreshing the Backlog page.
• Use a different browser