Details
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Bug
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Resolution: Fixed
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Highest
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None
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126
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Severity 3 - Minor
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279
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Description
Summary
Viewing the Backlog with an empty sprint shows "An Error occurred" on screen:
Note:
- The error doesn't affect the backlog and can be disregarded.
Environment
- Browser: Internet Explorer 11
Note:
- It works in Chrome, Safari and Firefox
Steps to Reproduce
- Create a Sample Scrum Project.
- Create a quick filter with jql "project = <project key>"
- Navigate to Backlog.
- Notice that there is already an active sprint
- Create an empty sprint.
- Apply the above created quick filter and refresh the page.
Expected Results
Board loads without error
Actual Results
The following error occurs in the UI:
An error occurred Hide… Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues. Details Exception: Script error. Resource: https://d2p4ir3ro0j0cb.cloudfront.net/<INSTANCE_NAME>.atlassian.net/s/7f6ff4107231bec8ba4595df86c97ca2-CDN/en_US-lyyi7f/71001/92a2ec46d1f53aa12621c7f48091ee7b/d9e265262e3f625277854f2bb2159604/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.global,jira.project.sidebar,jira.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&jira-nps-enabled=true&locale=en-US&nps-not-opted-out=true Line: 0 Column: 0
Workaround
- Dismiss to hide the error. It will re appear when refreshing the Backlog page.
- Use a different browser
Attachments
Issue Links
- is related to
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JSWSERVER-13004 Backlog Exception: Script error getIssueList
- Closed
- relates to
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HOT-66165 Loading...