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  1. Jira Cloud
  2. JSWCLOUD-13429

Create issue from Confluence not working when linked to epic

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      NOTE: This bug report is for JIRA Software Cloud. Using JIRA Software Server? See the corresponding bug report.

      Summary

      After upgrading to JIRA 7.1.2 Creating issue from Confluence not working when linked to epic

      Steps to Reproduce

      In Confluence select text and use the create issue in JIRA icon
      Ensure that the checkbox 'link to epic' is checked

      Expected Results

      That the issue is created in JIRA

      Actual Results

      Create issue icon keeps spinning and the issue is not created in JIRA.

      The below exception is thrown in the xxxxxxx.log file:

      2016-03-28 16:48:59,642 http-nio-8080-exec-14 ERROR schristopher 1008x1723x1 5lpyr4 127.0.0.1 /rest/api/2/issue/bulk [c.a.j.rest.exception.ExceptionInterceptor] Returning internal server error in response
java.lang.reflect.InvocationTargetException
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:192)
	... 4 filtered
	at com.atlassian.jira.rest.exception.ExceptionInterceptor.intercept(ExceptionInterceptor.java:55)
	... 1 filtered
	at com.atlassian.jira.rest.v2.issue.scope.RequestScopeInterceptor.intercept(RequestScopeInterceptor.java:39)
	... 15 filtered
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
	... 1 filtered
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
	... 91 filtered
	at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70)
	... 15 filtered
	at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
	... 22 filtered
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:169)
	at com.atlassian.servicedesk.internal.util.scala.ScalaJavaInterOp$1.apply(ScalaJavaInterOp.java:25)
	at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil$.outOfCustomerContext(CustomerContextUtil.scala:48)
	at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil.outOfCustomerContext(CustomerContextUtil.scala)
	at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.outOfCustomerContext(CustomerContextServiceImpl.java:24)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:164)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:120)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:112)
	... 55 filtered
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.NullPointerException
	at com.atlassian.greenhopper.service.issuelink.EpicServiceImpl.addIssuesToEpic(EpicServiceImpl.java:90)
	at com.atlassian.greenhopper.customfield.epiclink.EpicLinkRestFieldOperationsHandler.update(EpicLinkRestFieldOperationsHandler.java:104)
	at com.atlassian.greenhopper.customfield.epiclink.EpicLinkRestFieldOperationsHandler.handleOperation(EpicLinkRestFieldOperationsHandler.java:76)
	at com.atlassian.greenhopper.customfield.epiclink.EpicLinkRestFieldOperationsHandler.updateIssueInputParameters(EpicLinkRestFieldOperationsHandler.java:64)
	at com.atlassian.jira.rest.v2.issue.IssueInputParametersAssembler$IssueInputParametersBuilder.finalizeIssueInputParams(IssueInputParametersAssembler.java:428)
	at com.atlassian.jira.rest.v2.issue.IssueInputParametersAssembler.makeCreateAssembler(IssueInputParametersAssembler.java:131)
	at com.atlassian.jira.rest.v2.issue.IssueInputParametersAssembler.makeCreateAssemblers(IssueInputParametersAssembler.java:138)
	at com.atlassian.jira.rest.v2.issue.CreateIssueResource.createIssues(CreateIssueResource.java:77)
	at com.atlassian.jira.rest.v2.issue.IssueResource.createIssues(IssueResource.java:624)
	... 227 more

      Notes

      This was previously reported as a Confluence bug here: https://jira.atlassian.com/browse/CONF-41160

      Further testing though suggests that this is in fact a JIRA bug. Customer on ticket GHS-37438 experienced this issue after upgrading from JIRA 7.0 to 7.1.2 while Confluence was on 5.8.13. I tested this myself by installing Confluence 5.7.6 and testing and was able to replicate the problem while connected to JIRA 7.1.2

      Tested as well with Confluence 5.7.6 and JIRA 7.0 and was not able to replicate.

      Workaround

      No observed workaround at this time.

              dhoang Hoang Dong (Inactive)
              schristopher@atlassian.com ScottC
              Votes:
              31 Vote for this issue
              Watchers:
              36 Start watching this issue

                Created:
                Updated:
                Resolved: