[JSWSERVER-13429] Create issue from Confluence not working when linked to epic

Type: Bug
Resolution: Duplicate
Priority: Medium (View bug fix roadmap)
Fix Version/s: 7.1.4
Affects Version/s: 6.4.12, 7.1.2
Component/s: None
Labels:

Introduced in Version:
6.04
Support reference count:
18
Symptom Severity:
Severity 3 - Minor
UIS:
10
Bug Fix Policy:
View Atlassian Server bug fix policy

NOTE: This bug report is for JIRA Software Server. Using JIRA Software Cloud? See the corresponding bug report.

Summary

After upgrading to JIRA 7.1.2 Creating issue from Confluence not working when linked to epic

Steps to Reproduce

In Confluence select text and use the create issue in JIRA icon
Ensure that the checkbox 'link to epic' is checked

Expected Results

That the issue is created in JIRA

Actual Results

Create issue icon keeps spinning and the issue is not created in JIRA.

The below exception is thrown in the xxxxxxx.log file:

2016-03-28 16:48:59,642 http-nio-8080-exec-14 ERROR schristopher 1008x1723x1 5lpyr4 127.0.0.1 /rest/api/2/issue/bulk [c.a.j.rest.exception.ExceptionInterceptor] Returning internal server error in response
java.lang.reflect.InvocationTargetException
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:192)
	... 4 filtered
	at com.atlassian.jira.rest.exception.ExceptionInterceptor.intercept(ExceptionInterceptor.java:55)
	... 1 filtered
	at com.atlassian.jira.rest.v2.issue.scope.RequestScopeInterceptor.intercept(RequestScopeInterceptor.java:39)
	... 15 filtered
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
	... 1 filtered
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
	... 91 filtered
	at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70)
	... 15 filtered
	at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
	... 22 filtered
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:169)
	at com.atlassian.servicedesk.internal.util.scala.ScalaJavaInterOp$1.apply(ScalaJavaInterOp.java:25)
	at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil$.outOfCustomerContext(CustomerContextUtil.scala:48)
	at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil.outOfCustomerContext(CustomerContextUtil.scala)
	at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.outOfCustomerContext(CustomerContextServiceImpl.java:24)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:164)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:120)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:112)
	... 55 filtered
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.NullPointerException
	at com.atlassian.greenhopper.service.issuelink.EpicServiceImpl.addIssuesToEpic(EpicServiceImpl.java:90)
	at com.atlassian.greenhopper.customfield.epiclink.EpicLinkRestFieldOperationsHandler.update(EpicLinkRestFieldOperationsHandler.java:104)
	at com.atlassian.greenhopper.customfield.epiclink.EpicLinkRestFieldOperationsHandler.handleOperation(EpicLinkRestFieldOperationsHandler.java:76)
	at com.atlassian.greenhopper.customfield.epiclink.EpicLinkRestFieldOperationsHandler.updateIssueInputParameters(EpicLinkRestFieldOperationsHandler.java:64)
	at com.atlassian.jira.rest.v2.issue.IssueInputParametersAssembler$IssueInputParametersBuilder.finalizeIssueInputParams(IssueInputParametersAssembler.java:428)
	at com.atlassian.jira.rest.v2.issue.IssueInputParametersAssembler.makeCreateAssembler(IssueInputParametersAssembler.java:131)
	at com.atlassian.jira.rest.v2.issue.IssueInputParametersAssembler.makeCreateAssemblers(IssueInputParametersAssembler.java:138)
	at com.atlassian.jira.rest.v2.issue.CreateIssueResource.createIssues(CreateIssueResource.java:77)
	at com.atlassian.jira.rest.v2.issue.IssueResource.createIssues(IssueResource.java:624)
	... 227 more

Notes

This was previously reported as a Confluence bug here: https://jira.atlassian.com/browse/CONF-41160

Further testing though suggests that this is in fact a JIRA bug. Customer on ticket GHS-37438 experienced this issue after upgrading from JIRA 7.0 to 7.1.2 while Confluence was on 5.8.13. I tested this myself by installing Confluence 5.7.6 and testing and was able to replicate the problem while connected to JIRA 7.1.2

Tested as well with Confluence 5.7.6 and JIRA 7.0 and was not able to replicate.

Workaround

No observed workaround at this time.

causes

CONFSERVER-41078 When creating JIRA issues from Confluence, the 'Link to epic' checkbox prevents issues from being created

Closed

CONFSERVER-41160 Unable to create Jira issue if linked to epic

Closed

duplicates

JSWSERVER-13413 Cannot create story linked to Epic from Confluence

Closed

is caused by

JSWSERVER-10333 Updating epic link field through REST causes 500 Internal Error

Closed

is duplicated by

JRASERVER-63325 Unable to create Jira issue if linked to epic

Closed

is related to

CONFSERVER-41078 When creating JIRA issues from Confluence, the 'Link to epic' checkbox prevents issues from being created

Closed

JSWSERVER-14623 Creating issue with epic link field through REST causes 500 Internal Error

Closed

relates to

JSWCLOUD-13429 Create issue from Confluence not working when linked to epic

Closed

(2 is related to, 1 relates to)

Form Name

Deleted Account (Inactive) added a comment - 06/Feb/2018 8:30 PM

Same issue with Jira 7.6.2 and Confluence 6.0

Deleted Account (Inactive) added a comment - 06/Feb/2018 8:30 PM Same issue with Jira 7.6.2 and Confluence 6.0

Sujit Kumar added a comment - 14/Nov/2017 10:32 AM

Facing this issue in Jira 7.3.6 integrated with Confluence 6.2.

Sujit Kumar added a comment - 14/Nov/2017 10:32 AM Facing this issue in Jira 7.3.6 integrated with Confluence 6.2.

Richard Gee added a comment - 16/May/2017 12:57 PM

Any further update on this?

As it stands, the Confluence "create multiple JIRA issues" feature is severely limited.

Richard Gee added a comment - 16/May/2017 12:57 PM Any further update on this? As it stands, the Confluence "create multiple JIRA issues" feature is severely limited.

Corentin Bresson added a comment - 17/Oct/2016 2:08 PM

Observed on JIRA 6.4.12 and Confluence 5.10.0

This is a bug on a basic jira-confluence integration feature: is it planned?

Corentin Bresson added a comment - 17/Oct/2016 2:08 PM Observed on JIRA 6.4.12 and Confluence 5.10.0 This is a bug on a basic jira-confluence integration feature: is it planned?

Details

Description

Summary

Steps to Reproduce

Expected Results

Actual Results

Notes

Workaround

Attachments

Issue Links

Forms

Activity

Collapse comment: Deleted Account (Inactive) added a comment - 06/Feb/2018 8:30 PM

Expand comment: Deleted Account (Inactive) added a comment - 06/Feb/2018 8:30 PM

Collapse comment: Sujit Kumar added a comment - 14/Nov/2017 10:32 AM

Expand comment: Sujit Kumar added a comment - 14/Nov/2017 10:32 AM

Collapse comment: Richard Gee added a comment - 16/May/2017 12:57 PM

Expand comment: Richard Gee added a comment - 16/May/2017 12:57 PM

Collapse comment: Corentin Bresson added a comment - 17/Oct/2016 2:08 PM

Expand comment: Corentin Bresson added a comment - 17/Oct/2016 2:08 PM

People

Dates

Backbone Issue Sync