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  1. Jira Software Data Center
  2. JSWSERVER-13429

Create issue from Confluence not working when linked to epic

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Details

    Description

      NOTE: This bug report is for JIRA Software Server. Using JIRA Software Cloud? See the corresponding bug report.

      Summary

      After upgrading to JIRA 7.1.2 Creating issue from Confluence not working when linked to epic

      Steps to Reproduce

      In Confluence select text and use the create issue in JIRA icon
      Ensure that the checkbox 'link to epic' is checked

      Expected Results

      That the issue is created in JIRA

      Actual Results

      Create issue icon keeps spinning and the issue is not created in JIRA.

      The below exception is thrown in the xxxxxxx.log file:

      2016-03-28 16:48:59,642 http-nio-8080-exec-14 ERROR schristopher 1008x1723x1 5lpyr4 127.0.0.1 /rest/api/2/issue/bulk [c.a.j.rest.exception.ExceptionInterceptor] Returning internal server error in response
java.lang.reflect.InvocationTargetException
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:192)
	... 4 filtered
	at com.atlassian.jira.rest.exception.ExceptionInterceptor.intercept(ExceptionInterceptor.java:55)
	... 1 filtered
	at com.atlassian.jira.rest.v2.issue.scope.RequestScopeInterceptor.intercept(RequestScopeInterceptor.java:39)
	... 15 filtered
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
	... 1 filtered
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
	... 91 filtered
	at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70)
	... 15 filtered
	at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
	... 22 filtered
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:169)
	at com.atlassian.servicedesk.internal.util.scala.ScalaJavaInterOp$1.apply(ScalaJavaInterOp.java:25)
	at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil$.outOfCustomerContext(CustomerContextUtil.scala:48)
	at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil.outOfCustomerContext(CustomerContextUtil.scala)
	at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.outOfCustomerContext(CustomerContextServiceImpl.java:24)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:164)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:120)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:112)
	... 55 filtered
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.NullPointerException
	at com.atlassian.greenhopper.service.issuelink.EpicServiceImpl.addIssuesToEpic(EpicServiceImpl.java:90)
	at com.atlassian.greenhopper.customfield.epiclink.EpicLinkRestFieldOperationsHandler.update(EpicLinkRestFieldOperationsHandler.java:104)
	at com.atlassian.greenhopper.customfield.epiclink.EpicLinkRestFieldOperationsHandler.handleOperation(EpicLinkRestFieldOperationsHandler.java:76)
	at com.atlassian.greenhopper.customfield.epiclink.EpicLinkRestFieldOperationsHandler.updateIssueInputParameters(EpicLinkRestFieldOperationsHandler.java:64)
	at com.atlassian.jira.rest.v2.issue.IssueInputParametersAssembler$IssueInputParametersBuilder.finalizeIssueInputParams(IssueInputParametersAssembler.java:428)
	at com.atlassian.jira.rest.v2.issue.IssueInputParametersAssembler.makeCreateAssembler(IssueInputParametersAssembler.java:131)
	at com.atlassian.jira.rest.v2.issue.IssueInputParametersAssembler.makeCreateAssemblers(IssueInputParametersAssembler.java:138)
	at com.atlassian.jira.rest.v2.issue.CreateIssueResource.createIssues(CreateIssueResource.java:77)
	at com.atlassian.jira.rest.v2.issue.IssueResource.createIssues(IssueResource.java:624)
	... 227 more

      Notes

      This was previously reported as a Confluence bug here: https://jira.atlassian.com/browse/CONF-41160

      Further testing though suggests that this is in fact a JIRA bug. Customer on ticket GHS-37438 experienced this issue after upgrading from JIRA 7.0 to 7.1.2 while Confluence was on 5.8.13. I tested this myself by installing Confluence 5.7.6 and testing and was able to replicate the problem while connected to JIRA 7.1.2

      Tested as well with Confluence 5.7.6 and JIRA 7.0 and was not able to replicate.

      Workaround

      No observed workaround at this time.

      Attachments

        Issue Links

          causes

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-41078 When creating JIRA issues from Confluence, the 'Link to epic' checkbox prevents issues from being created

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-41160 Unable to create Jira issue if linked to epic

          • Medium - Medium priority issues
          • Closed
          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JSWSERVER-13413 Cannot create story linked to Epic from Confluence

          • Low - Low priority issues
          • Closed
          is caused by

          Bug - A problem which impairs or prevents the functions of the product. JSWSERVER-10333 Updating epic link field through REST causes 500 Internal Error

          • High - High priority issues
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-63325 Unable to create Jira issue if linked to epic

          • High - High priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-41078 When creating JIRA issues from Confluence, the 'Link to epic' checkbox prevents issues from being created

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JSWSERVER-14623 Creating issue with epic link field through REST causes 500 Internal Error

          • Medium - Medium priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSWCLOUD-13429 Create issue from Confluence not working when linked to epic

          • Medium - Medium priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              schristopher@atlassian.com ScottC
              Votes:
              32 Vote for this issue
              Watchers:
              42 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: