Uploaded image for project: 'Jira Software Cloud'
  1. Jira Software Cloud
  2. JSWCLOUD-13407

Get an internal server error when trying to create an issue with Epic Link via REST API

XMLWordPrintable

      NOTE: This bug report is for JIRA Software Cloud. Using JIRA Software Server? See the corresponding bug report.

      Summary

      JIRA returns a 500 internal server error when a user tries to create an issue with an Epic Link via REST API (/rest/api/2/issue). The problem happens on JIRA Software 7.1.1 and 7.1.2 while it does not on 7.1.0.

      Steps to Reproduce

      1. Install fresh JIRA Software 7.1.1
      2. Create a new "Scrum software development" project
      3. Create an Epic
      4. Try to create a new issue with an Epic Link, which result in getting a 500 internal server error.

      Expected Results

      A new issue with an Epic Link is successfully created

      Actual Results

      Cannot create a new issue with an Epic Link, but get result in getting a 500 internal server error. This is the sample REST API request and response:

      $ curl -D- -u <UserID>:<Password> -X POST --data '{"fields": { "project": { "key": "<Project_key>" }, "summary": "summary", "<Custom_field_id_of_epic_link>":"<issue_key_of_the_epic>", "description": "desc", "issuetype": { "name": "Bug" } } }}' -H "Content-Type: application/json" http://<BaseUrl>/rest/api/2/issue/
HTTP/1.1 500 Internal Server Error
Server: Apache-Coyote/1.1
X-AREQUESTID: 1021x404x1
X-ASEN: SEN-L6611168
Set-Cookie: JSESSIONID=5AECDF4D14DF1339B043124A438FFD02; Path=/XXXXX/; HttpOnly
X-Seraph-LoginReason: OK
Set-Cookie: atlassian.xsrf.token=B4DH-TUMF-DLE1-9O5A|1236334174851d430b6b6e29d58f90203a3019cd|lin; Path=/XXXXX
X-ASESSIONID: 1w1ggyp
X-AUSERNAME: <UserID>
Cache-Control: no-cache, no-store, no-transform
X-Content-Type-Options: nosniff
Content-Type: application/json;charset=UTF-8
Transfer-Encoding: chunked
Date: Tue, 22 Mar 2016 08:01:48 GMT
Connection: close

{"errorMessages":["Internal server error"],"errors":{}}

      And the following error is logged in atlassian-jira.log

      2016-03-22 16:47:46,842 http-nio-17101-exec-21 ERROR admin 1007x400x1 13ytstb 0:0:0:0:0:0:0:1 /rest/api/2/issue/ [c.a.j.rest.exception.ExceptionInterceptor] Returning internal server error in response
java.lang.reflect.InvocationTargetException
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:192)
	... 4 filtered
	at com.atlassian.jira.rest.exception.ExceptionInterceptor.intercept(ExceptionInterceptor.java:55)
	... 1 filtered
	at com.atlassian.jira.rest.v2.issue.scope.RequestScopeInterceptor.intercept(RequestScopeInterceptor.java:39)
	... 14 filtered
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
	... 1 filtered
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
	... 86 filtered
	at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70)
	... 15 filtered
	at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
	... 74 filtered
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.NullPointerException
	at com.atlassian.greenhopper.service.issuelink.EpicServiceImpl.addIssuesToEpic(EpicServiceImpl.java:90)
	at com.atlassian.greenhopper.customfield.epiclink.EpicLinkRestFieldOperationsHandler.update(EpicLinkRestFieldOperationsHandler.java:104)
	at com.atlassian.greenhopper.customfield.epiclink.EpicLinkRestFieldOperationsHandler.handleOperation(EpicLinkRestFieldOperationsHandler.java:76)
	at com.atlassian.greenhopper.customfield.epiclink.EpicLinkRestFieldOperationsHandler.updateIssueInputParameters(EpicLinkRestFieldOperationsHandler.java:64)
	at com.atlassian.jira.rest.v2.issue.IssueInputParametersAssembler$IssueInputParametersBuilder.finalizeIssueInputParams(IssueInputParametersAssembler.java:428)
	at com.atlassian.jira.rest.v2.issue.IssueInputParametersAssembler.makeCreateAssembler(IssueInputParametersAssembler.java:131)
	at com.atlassian.jira.rest.v2.issue.CreateIssueResource.createIssue(CreateIssueResource.java:49)
	at com.atlassian.jira.rest.v2.issue.IssueResource.createIssue(IssueResource.java:596)
	... 210 more

      Workaround

      Update the Epic Link Field after the ticket has been created. This can be done via REST API

            bszulc Bart Szulc
            mnakagawa Mai Nakagawa (Inactive)
            Votes:
            20 Vote for this issue
            Watchers:
            21 Start watching this issue

              Created:
              Updated:
              Resolved: