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  1. Jira Service Management Data Center
  2. JSDSERVER-99

Customer portal doesn't honor translated statuses of the issue

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      Hi.

      Not sure if that is either bug or not, but seems Jira Service Desk Customer Portal should honor translated statuses fields:

      I.e in templates/soy/viewport/request-details.soy

      237                     {if $activity.status}
238                         {call .getUpdateResolutionText}
239                             {param p1}<strong>{$activity.status |escapeHtml}</strong>{/param}
240                             {param p2}<strong>{$activity.resolution |escapeHtml}</strong>{/param}
241                         {/call}
242                     {else}

      $activity.status and $activity.resolution should normally use translated version if translation already exist in Jira

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            [JSDSERVER-99] Customer portal doesn't honor translated statuses of the issue

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304165 ] New: JAC Bug Workflow v3 [ 3124980 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058134 ] New: JSD Bug Workflow v5 - TEMP [ 2304165 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2055664 ] New: JSD Bug Workflow v5 [ 2058134 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955726 ] New: JSD Bug Workflow v5 - TEMP [ 2055664 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615631 ] New: JSD Bug Workflow v5 [ 1955726 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602767 ] New: JSD Bug Workflow v4 [ 1615631 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398199 ] New: JSD Bug Workflow v2 [ 1602767 ]
            Owen Sanico [Administrative Account] made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 577841 ] New: JSD Bug Workflow [ 1398199 ]
            Matthew McMahon (Inactive) made changes -
            Sprint Original: later [ 1660 ]

              knguyen@atlassian.com Kha Nguyen (Inactive)
              591f2ac5d427 Ivan Sinitsin
              Affected customers:
              7 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: