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  1. Jira Service Management Data Center
  2. JSDSERVER-982

Ability to remove or change customer facing references to Atlassian and JIRA

    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As an admin, I do not feel my customer needs to know about Atlassian or JIRA. I would like to remove Atlassian/JIRA branding or change it to my own.

      Examples of where Atlassian and JIRA references appear include:

      • The My Requests page
      • The footer of the customer portal
      • The login page
      • Email notifications
      • /servicedesk/customer/portals

            [JSDSERVER-982] Ability to remove or change customer facing references to Atlassian and JIRA

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011108 ] New: JAC Suggestion Workflow 3 [ 3648510 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664314 ] New: JAC Suggestion Workflow [ 3011108 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324450 ] New: Confluence Workflow - Public Facing v4 [ 2664314 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053508 ] New: JSD Suggestion Workflow - TEMP [ 2324450 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048633 ] New: JSD Suggestion Workflow [ 2053508 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279275 ] New: JSD Suggestion Workflow - TEMP [ 2048633 ]
            jonah (Inactive) made changes -
            Description Original: As an admin, I do not feel my customer needs to know about Atlassian or JIRA. I would like to remove Atlassian/JIRA branding or change it to my own.

            Examples of where Atlassian and JIRA references appear include:
            * The My Requests page
            * The footer of the customer portal
            * The login page
            * Email notifications
            * /servicedesk/customer/portals
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-982].
              {panel}

            As an admin, I do not feel my customer needs to know about Atlassian or JIRA. I would like to remove Atlassian/JIRA branding or change it to my own.

            Examples of where Atlassian and JIRA references appear include:
            * The My Requests page
            * The footer of the customer portal
            * The login page
            * Email notifications
            * /servicedesk/customer/portals
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-982 [ JSDCLOUD-982 ]
            Amogh Sarda (Inactive) made changes -
            Link New: This issue duplicates JSD-3225 [ JSD-3225 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 752869 ] New: JSD Suggestion Workflow [ 1279275 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]

              Unassigned Unassigned
              tevans Tim Evans (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              9 Start watching this issue

                Created:
                Updated:
                Resolved: