Uploaded image for project: 'JIRA Service Desk Server'
  1. JIRA Service Desk Server
  2. JSDSERVER-962

Change the Subject Line of the Notifications on JIRA Service Desk OnDemand

    XMLWordPrintable

    Details

    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Hi there,
      We are using the trial version of the Service Desk OnDemand to check if meets our requirements.
      I understand that currently we cannot edit the notification temples in JIRA Service Desk OnDemand.
      Is that apply to the subject of the notifications as well?
      Currently all the Notification Subject starts from [JIRA] [Service Desk] then Subject followed by the [Issue ID]
      Is it possible that we can change [JIRA] to our Company name [Schoolworks] in the subject of a notification?
      Many thanks for your help.
      Tariq

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              Unassigned
              Reporter:
              tariq.nazir Tariq Nazir
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: