Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-962

Change the Subject Line of the Notifications on JIRA Service Desk OnDemand

    XMLWordPrintable

    Details

    • Feedback Policy:

      Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Hi there,
      We are using the trial version of the Service Desk OnDemand to check if meets our requirements.
      I understand that currently we cannot edit the notification temples in JIRA Service Desk OnDemand.
      Is that apply to the subject of the notifications as well?
      Currently all the Notification Subject starts from [JIRA] [Service Desk] then Subject followed by the [Issue ID]
      Is it possible that we can change [JIRA] to our Company name [Schoolworks] in the subject of a notification?
      Many thanks for your help.
      Tariq

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              Unassigned Unassigned
              Reporter:
              4d7a93c4f5b6 Tariq Nazir
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: