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  1. Jira Service Management Data Center
  2. JSDSERVER-952

JIRA Service Desk - Notification email display problem on Outlook

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      Hello,

      On the customer portal, when the request forms include the character '/', the notification email that is sent after the ticket is created is not displayed correctly on Outlook (see screenshot), however it works correctly from other email boxes (gmail).

      JSD Version: 1.2.6
      JIRA Version: 6.1.5
      Browsers: IE 11 , Chrome 37.0.2062.124 m

        1. screenshot-1.png
          screenshot-1.png
          7 kB

            [JSDSERVER-952] JIRA Service Desk - Notification email display problem on Outlook

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              Unassigned Unassigned
              imane.assoud Imane Assoud
              Affected customers:
              2 This affects my team
              Watchers:
              9 Start watching this issue

                Created:
                Updated:
                Resolved: