[JSDSERVER-919] Captcha for creating customer accounts via E-Mail (Service Desk) and changing the automated response mail - Create and track feature requests for Atlassian products.

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Type: Suggestion
Resolution: Low Engagement
Fix Version/s: None
Component/s: Accounts (Signup, Invite, Login, Logout, Reset Password), Customer Portal, Email - Outgoing
Labels:
- Email
- captcha
- notification
- sdt

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Hi,

if we receive an issue e-Mail by an unknown E-Mail jira know sends an e-mail back with a request to create a service desk customer.

At first we like to change the automated answer text to be more personal and fit our needs.

The second thing is that we'd like to have a captcha query when creating a customer account for service desk by a customer with an unknown e-mail address to improve security. And of course for the customer portals when creating an issue. How can we activate that?

I did not find anything in the Wiki concerning that. The captcha thing is concerning to the "normal" Jira, but not to Jira ondemand.

Can you help us with that?

relates to

JSDCLOUD-919 Captcha for creating customer accounts via E-Mail (Service Desk) and changing the automated response mail

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Assignee:: Unassigned

Reporter:: Sascha Hruby

Votes:: 1 Vote for this issue

Watchers:: 3 Start watching this issue

Created:: 19/Sep/2014 9:31 AM

Updated:: 17/May/2021 10:38 PM

Resolved:: 17/May/2021 10:38 PM