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Suggestion
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Resolution: Duplicate
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None
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
A feature that can be enabled and disabled to allow users (non-agent) to transition issue status (Resolved by User for example) as seen in Atlassian Service Desk.
- duplicates
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JSDSERVER-40 Buttons for workflow transitions on Customer Portal
- Closed
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JSDSERVER-12592 Buttons for workflow transitions on Customer Portal
- Gathering Interest
- relates to
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JSDCLOUD-917 Allowing Non-Agents to Transition Ticket Status (Service Desk 2.0)
- Closed