Atlassian status update as of 12th July 2018

      Hello Customers,

      We’ve addressed this bug and the fix is available on all version of Jira Service Desk 3.9 and above. For more information please refer to the documentation here

      Thank you, for your patience and support.

      Jira Service Desk Team

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      JIRA doesn't allow Project administrators to change the Permission scheme associated to their projects if they do not have the JIRA Administrators Global Permission as well.

      However, when a Project admin (not JIRA Administrator) creates a Service Desk for his project, he can migrate the permission scheme by clicking in the "Migrate this project" button.

      Steps to reproduce

      1. Have a Project Administrator without JIRA Administrators global permission
      2. Create a Service Desk for an already existent project
      3. Open the new Service Desk
      4. An error is displayed stating the project is missing permissions with a "Migrate this project" button at the bottom.

      Expected Behaviour
      JIRA should not allow non-JIRA Administrator to click on the button.

      Actual Behaviour
      non-JIRA Administrator is able to successfully change the project's permission scheme by clicking on the button.

            [JSDSERVER-905] Project administrator is able to migrate Permission Scheme

            set-jac-bot made changes -
            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2463962 ] New: JAC Bug Workflow v3 [ 3126299 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            V (Inactive) made changes -
            Fix Version/s New: 3.9.0 [ 74730 ]
            Resolution New: Fixed [ 1 ]
            Status Original: To Do [ 10071 ] New: Closed [ 6 ]
            V (Inactive) made changes -
            Description Original: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-905].
              {panel}

            JIRA doesn't allow Project administrators to change the Permission scheme associated to their projects if they do not have the JIRA Administrators Global Permission as well.

            However, when a Project admin (not JIRA Administrator) creates a Service Desk for his project, he can migrate the permission scheme by clicking in the "Migrate this project" button.

            *Steps to reproduce*
            # Have a Project Administrator without JIRA Administrators global permission
            # Create a Service Desk for an already existent project
            # Open the new Service Desk
            # An error is displayed stating the project is missing permissions with a "Migrate this project" button at the bottom.

            *Expected Behaviour*
            JIRA should not allow non-JIRA Administrator to click on the button.

            *Actual Behaviour*
            non-JIRA Administrator is able to successfully change the project's permission scheme by clicking on the button.
            New: {panel:title=Atlassian status update as of 12th July 2018}
            Hello Customers,

            We’ve addressed this bug and the fix is available on all version of Jira Service Desk 3.9 and above. For more information please refer to the [documentation here |https://confluence.atlassian.com/adminjiraserver/resolving-jira-service-desk-permission-errors-938847163.html]

            Thank you, for your patience and support.

            Jira Service Desk Team
            {panel}
            {panel:bgColor=#e7f4fa}
            *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-905].
            {panel}
            JIRA doesn't allow Project administrators to change the Permission scheme associated to their projects if they do not have the JIRA Administrators Global Permission as well.

            However, when a Project admin (not JIRA Administrator) creates a Service Desk for his project, he can migrate the permission scheme by clicking in the "Migrate this project" button.

            *Steps to reproduce*
             # Have a Project Administrator without JIRA Administrators global permission
             # Create a Service Desk for an already existent project
             # Open the new Service Desk
             # An error is displayed stating the project is missing permissions with a "Migrate this project" button at the bottom.

            *Expected Behaviour*
             JIRA should not allow non-JIRA Administrator to click on the button.

            *Actual Behaviour*
             non-JIRA Administrator is able to successfully change the project's permission scheme by clicking on the button.
            Security Metrics Bot made changes -
            Labels Original: affects-server cqt cvss-medium mfd pm pse-request security New: affects-server breaches-security-sla cqt cvss-medium mfd pm pse-request security
            SET Analytics Bot made changes -
            UIS Original: 6 New: 3
            SET Analytics Bot made changes -
            Support reference count New: 5
            Bartosz Ornatowski made changes -
            Priority New: Low [ 4 ]
            Bartosz Ornatowski made changes -
            Labels Original: affects-server cqt cvss-medium mfd pse-request security New: affects-server cqt cvss-medium mfd pm pse-request security

              Unassigned Unassigned
              malmeida Marcus Silveira
              Affected customers:
              12 This affects my team
              Watchers:
              22 Start watching this issue

                Created:
                Updated:
                Resolved: