Uploaded image for project: 'JIRA Service Desk Server'
  1. JIRA Service Desk Server
  2. JSDSERVER-90

Ability to View all issues in an organization

    XMLWordPrintable

    Details

    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Use Case: when supporting multiple organizations with multiple users within each organization, a key feature is the ability to see all the issues within the organization that the user belongs to. In JIRA, that was possible with the use of issue security and assigning a security level to each organization. A user could then see all issues reported by their organization in a predefined filter query.

      For the purpose of Service Desk, please consider the concept of groups or organizations for the service desk users.

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              Unassigned
              Reporter:
              shauth Susan Hauth [Jira Queen]
              Votes:
              19 Vote for this issue
              Watchers:
              20 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: